Ken Ganley Honda North Olmstead

Hard to decide I’m a seasoned buyer of Hondas, into the double digits. And I was in professional sales of capital equipment so my standards are pretty high. I s I’m a seasoned buyer of Hondas, into the double digits. And I was in professional sales of capital equipment so my standards are pretty high. I stopped by out of curiosity, didn’t really need a new car, liked my existing vehicle a lot. So this was a marathon process. Didn’t know what car, color, year or make and walked away twice. But there was something bugging me to keep looking. Matia couldn’t even be bothered to quote, and I’ve bought most cars from them. The first dealership just hooked me up with the worst salesperson, even when I gave them another chance. So I kept coming back to Ganley. Kudos to Bob Hudacek, Kelly the Kid, Jeff aka Jerry, and the best service manager ever, Curt Frate, for their commitment to a long lost art - understanding customer service and the unique process every sale is. I ended up getting the best car and a pretty decent deal. They knew there are more Honda’s to be bought, because it’s all I’ve owned in 32 years, and my child says it’s all she’ll buy. In the past I’ve been put off by big dealerships. But they do business on a very personal level here. They do WANT your business. And the car, like all Honda’s, has been great. 🤞😊 More

Helpful and friendly people, both sales and service. Glad that a service appointment was available to promptly fix a flat tire. And 7am time fit my work schedule. Glad that a service appointment was available to promptly fix a flat tire. And 7am time fit my work schedule. More

I was greeted immediately and my car was done faster than they said. Wendy explained service needed in the future and was friendly and knowledgeable. they said. Wendy explained service needed in the future and was friendly and knowledgeable. More

Excellent service, as always. I have always used the dealership for all maintenance needs on my vehicle, so I like that all the records of what has been done or needs to be done is in one place. dealership for all maintenance needs on my vehicle, so I like that all the records of what has been done or needs to be done is in one place. More

Everyone was very helpful especially Tiffany. She is very knowledgeable and attentive. She answered all my questions. Very customer service oriented. I was very pleased with the service received. knowledgeable and attentive. She answered all my questions. Very customer service oriented. I was very pleased with the service received. More

I appreciate the thoroughness of the team. No one likes to take a car in for service. I have been coming here for years, and greatly appreciate the kindness and quality. This visit was no different. James to take a car in for service. I have been coming here for years, and greatly appreciate the kindness and quality. This visit was no different. James went out of his way to minimize my costs as much as possible. More

Great service Exceptional service done in a timely mater. Everyone was helpful and very pleasant, especially James Zappitelli. Liked the coffee and the car wash was Exceptional service done in a timely mater. Everyone was helpful and very pleasant, especially James Zappitelli. Liked the coffee and the car wash was a nice touch. More

Excellent service department! I have been driving Hondas for years and always get my vehicles serviced at Ganley. The ease of scheduling appointments online, the great customer se I have been driving Hondas for years and always get my vehicles serviced at Ganley. The ease of scheduling appointments online, the great customer service, the amenities in the lounge/waiting area, and the quality of the work are only a few of the reasons why I would recommend this place. The employees certainly go out of their way to make sure they are providing you with the best possible experience! More

They were quick to assist us when we arrived. They took my information over the phone and the paperwork was ready for me when I arrived. my information over the phone and the paperwork was ready for me when I arrived. More

Wendy has been amazing through the last decade of being a customer at this dealership! She is always super helpful and welcoming to work with! customer at this dealership! She is always super helpful and welcoming to work with! More