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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,009 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,009 reviews

April 11, 2025

Spectacular Service all the way around! !!! Customer service is outstanding!! Awesome vehicles and easy transactions!!!! More

by DeniseW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Bobby Ross, Dan Crites, Darien Henderson, Kyle Dombrowski, Dan Ciolek , Austin Perez, David Maldonado , Spencer Jones, Marc Riha
Apr 14, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 08, 2025

Honda has amazing customer service! Mike Landino has been an outstanding member at Honda and the reason I get all my service done in North Olmsted More

by CORSICI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Apr 11, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. We hope you have a great day!

April 06, 2025

It was a great experience with people that cared about my opinion and genuinely wanted the best for me, truly made buying my car a wonderful time. More

by Benjamin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice , Andrew Wenner
Apr 08, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Benjamin, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!

April 02, 2025

We have had our Hondas serviced here since 2013 and have never been disappointed with quality of workmanship. Their mechanics have kept our vehicles running in top shape through the years. The service perso More

by ChnaPtr1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Michael Landino
Apr 06, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

Be careful on a lease they will sell you a package for oil changes for $550 but neglect to tell you that the first 2 are free anyway, so it’s not worth it. The. When you cancel that add in they say 8-10 w More

by mb
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelly Kidd
Apr 05, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 28, 2025

Epic highly recommend ! James is awesome and very transparent - there are no reindeer games that go on there ! More

by mwelich09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Mar 30, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2025

Had 1pm pickup time and waited hour before even being seen this is too long but place was busy. Then another hour for sales stuff which is probably expected but not liked. Salesman Kyle and finance lady More

by Jim H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Kyle Dombrowski
Mar 30, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Jim, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. Please don't hesitate to reach out if there's anything additional we can do for you.

March 27, 2025

Everyone is so nice and so helpful! Very Thankful for the team and the help! More

by alee1212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovaree , Brian Walls, Kelly Kidd, Kyle Dombrowski
Mar 28, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 27, 2025

Everyone who I had contact with was Friendly, helpful , knowledgeable and professional. I would recommend this dealership and their service department. More

by tmraiff61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Mar 29, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

I was lured in with the idea of the first three oil changes were to be free. I had to wait two weeks for an appointment. During that time I went over the 24k miles limit for the third free change. I am More

by Chiefhughes115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wendy Fees
Mar 29, 2025 -

Ken Ganley Honda North Olmstead responded

We apologize for any miscommunications. Our service director is trying to get in contact with you but since there is no name attached to this post we are having a hard time. At your convenience if you could please call 440-777-9400 and ask for our service director we would greatly appreciate it.