Ken Ganley Honda North Olmstead

Pilot Lease First leased vehicle, experience was very good. The Sales Rep, Manager and Finance were pleasant, professional and courteous. No pressure. Nall was ve First leased vehicle, experience was very good. The Sales Rep, Manager and Finance were pleasant, professional and courteous. No pressure. Nall was very knowledgeable and took the time to explain all of the features of the vehicle, all of the specifics pertaining to the leasing process and answered all the questions I had. Dave in Finance respectively provided any details if requested throughout the documentation signoff. Felt like I was getting honest feedback from Bob when he came out to see me. More

Great service, nice people I have taken my 2011 Element to Ganley Honda for all maintenance and service since I bought the vehicle. The service department always gets me in rig I have taken my 2011 Element to Ganley Honda for all maintenance and service since I bought the vehicle. The service department always gets me in right on time, performs the work while I wait, and honors competitors coupons. More

New pilot We bought a used pilot that was making noise from the timing belt pullies. The service team actually replace the whole belt along with the pullies for We bought a used pilot that was making noise from the timing belt pullies. The service team actually replace the whole belt along with the pullies for me even though they didn’t have to which was really nice. They gave us a nice loaner car as well. Great professional experience. That is why this is our third purchased car from Ganley Honda north Olmsted . More

Outstanding Cesar (sales) and Eric (finance) were great ! Fine dealership and although several minutes from my home, about 35 minutes, we will be back in the futu Cesar (sales) and Eric (finance) were great ! Fine dealership and although several minutes from my home, about 35 minutes, we will be back in the future. More

Efficient, Friendly, Expedient Very knowledgeable and friendly sales team. Worked hard to get me in the car I wanted and at a better price than expected. Thank You Very knowledgeable and friendly sales team. Worked hard to get me in the car I wanted and at a better price than expected. Thank You More

Great service appointment My oil change and tire rotation went as expected, and James and Wendy were both very helpful. My car was clean and finished in a reasonable amount of My oil change and tire rotation went as expected, and James and Wendy were both very helpful. My car was clean and finished in a reasonable amount of time. More

Great Service ! I have been going to Ganley Honda since I bought our car (I have been a Honda owner for nearly 15 years and I have nothing but praise on performance a I have been going to Ganley Honda since I bought our car (I have been a Honda owner for nearly 15 years and I have nothing but praise on performance and customer service). Over the last few years I have been interacting with Curt Frate; Curt is always very attentive and accommodating. He truly pays attention to your complaints and makes you feel like they care about you. More

Very satisfied with sales process I was able to submit my application online prior to coming into the dealership which helped expedite the process and once I arrived, the car I liked w I was able to submit my application online prior to coming into the dealership which helped expedite the process and once I arrived, the car I liked was ready and waiting for me to test drive. More

Service on recall Ive always had good service here but when I made the apt, I asked for them to check the tire pressure in my tires. I just had different readings in my Ive always had good service here but when I made the apt, I asked for them to check the tire pressure in my tires. I just had different readings in my back tires so I wanted them to adjust the PSI, if needed. When I picked up my truck, I asked if they checked the tire pressure & the girl said, "Yes, they checked them." When I got home, I looked at my tire pressure gauge & sadly they had 2 different readings on the back tires. They did not even look at them. I was a little disappointed. More