Ken Ganley Honda North Olmstead

Brand New 2019 Civic Touring Brady Stang has been most helpful in our purchase. Always making sure we are well taken care of although we did not make an appointment with him. Brady Stang has been most helpful in our purchase. Always making sure we are well taken care of although we did not make an appointment with him. More

Great service Wow the service staff at Ganely Honda are top notch. They are friendly and helpful. They got me in quickly and gave me an accurate eta on completion. Wow the service staff at Ganely Honda are top notch. They are friendly and helpful. They got me in quickly and gave me an accurate eta on completion. More

Fixed the problems I brought the vehicle in for some electrical problems and a broken button on y gear shift. I was worried they would need to keep it over night or wait I brought the vehicle in for some electrical problems and a broken button on y gear shift. I was worried they would need to keep it over night or wait for the part to come in, but I was pleasantly surprised that the car was completely finished within an hour and a half of my weight. And I was happy to hang out and enjoy the free coffee. everybody was very pleasant and the problems were all solved in one visit. More

Buying a new CRV My experience buying a car here was excellent! I was treated with respect and kindness. I absolutely love my new CRV! Mike took a lot of time explaini My experience buying a car here was excellent! I was treated with respect and kindness. I absolutely love my new CRV! Mike took a lot of time explaining all the "extras" to me and help me set them all up. Wendy recommended Mike to us and she was absolutely right! More

Just as anticipated. I arrived several minutes before my appointment and was taken care of immediately. Michael explained to me what is recommended for my vehicle in deta I arrived several minutes before my appointment and was taken care of immediately. Michael explained to me what is recommended for my vehicle in detail. The estimated time for the service was exact. More

Air Bag Recall Repair Received a Honda Recall notice about a defective airbag. Contacted Ganley Honda about have the repair completed. Their service department was responsi Received a Honda Recall notice about a defective airbag. Contacted Ganley Honda about have the repair completed. Their service department was responsive, able to work with my schedule and find a time that fit. The repair experience itself was smooth and efficient. They estimated a 1 hour repair and delivered very close to this time frame. I was very happy with the experience. Thanks, Jason More

Above and beyond I’ve worked with James in the service department since buying my CRV in 2014. He has always gone above and beyond to ensure I receive the best service I’ve worked with James in the service department since buying my CRV in 2014. He has always gone above and beyond to ensure I receive the best service. My recent visit was for an issue with my timing chain and VTC actuator. I called him on a late Friday afternoon and as promised by Saturday he delievered the news. He even went as far as to provided me a video showing how my timing chain was stretched. Since my car is out of dealership warranty he personally reached out to the company that held my extended warranty, which was closed on the weekend, to find out if this repair was covered. First thing Monday morning he called me to let me know the repair was covered and I would only have to pay my deductible. James personally kept me updated through the whole repair. I’ve never had such great customer service and I cannot thank him enough! More

Service Experience Great customer service. Listened to me. Efficient service. Friendly staff. Got the service done quicker than promised. Overall great experience at Gan Great customer service. Listened to me. Efficient service. Friendly staff. Got the service done quicker than promised. Overall great experience at Ganley Honda as usual. More