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Ken Ganley Honda North Olmstead
North Olmsted, OH
4,024 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,024 reviews
March 05, 2019
The epitome of customer service! We’ve owned many cars from different dealerships, but none compare to the staff/service of Ganley Honda. Never feel pressured and never feel like they We’ve owned many cars from different dealerships, but none compare to the staff/service of Ganley Honda. Never feel pressured and never feel like they’re “getting over” on me. Always fair. Thank you. More
by KHARB23
Verified CustomerEmployees Worked With
Peter Kash, Tim Nadvit, James Zappitelli, Ali Husien
March 05, 2019
Always so helpful. James is always so helpful. He cares about the customers and always best service. Also very prompt and always helps solve the problem with the least a James is always so helpful. He cares about the customers and always best service. Also very prompt and always helps solve the problem with the least amount of stress. More
by abir216
Employees Worked With
James Zappitelli
March 05, 2019
Service Fast friendly professional nice waiting room very clean nice show room would recommend a friend to you overall experience very nice I’m glad I bought Fast friendly professional nice waiting room very clean nice show room would recommend a friend to you overall experience very nice I’m glad I bought a Honda More
by Ray
Employees Worked With
James Zappitelli
March 05, 2019
Impressive service, from staff to mechanics. Curt took the time to recommend other services that he felt should be addressed...and he showed me the part that was of concern. I was very delighted Curt took the time to recommend other services that he felt should be addressed...and he showed me the part that was of concern. I was very delighted with the care and service I received. More
by Karrie
Employees Worked With
Curt Frate
March 05, 2019
Great It was great. James as usual was very helpful and courteous and pricing was fair as well. Will recommend James to my friend. Thank you It was great. James as usual was very helpful and courteous and pricing was fair as well. Will recommend James to my friend. Thank you More
by FARAZSHAHID27
Employees Worked With
James Zappitelli
March 05, 2019
Routine maintenance Excellent service. Wendy recorded a couple of additional issues and called us to discuss. We were very happy and satisfied with the service we recei Excellent service. Wendy recorded a couple of additional issues and called us to discuss. We were very happy and satisfied with the service we received. More
by dagirt
Employees Worked With
Wendy Fees
March 05, 2019
quick service I got right in there and taken care of very quickly. Took about an hour which is what I expected. My only complaint - your free water is not cold! I got right in there and taken care of very quickly. Took about an hour which is what I expected. My only complaint - your free water is not cold! Just kidding! The waiting area is nice. More
by karenkaufm
Employees Worked With
Curt Frate
March 05, 2019
Service appointment All staff was pleasant and engaging. They were tentative to my needs and knowledgeable Curt was very personable and scheduled my return appointment. All staff was pleasant and engaging. They were tentative to my needs and knowledgeable Curt was very personable and scheduled my return appointment. Very pleased with quality of customer service More
by e_harrell2004
Employees Worked With
Curt Frate
March 04, 2019
Fast, Friendly, Good price Vehicle was ready quickly, overview of vehicle operation by sales man was informative and through. Financing was quickly finalized without any issu Vehicle was ready quickly, overview of vehicle operation by sales man was informative and through. Financing was quickly finalized without any issues. Finance terms were adequately explained. More
by KIRK.SEABLOM
Employees Worked With
Eric Roder, Jeff Nowak
March 04, 2019
Professional Scheduling on line is so convenient but the slight shake while braking had me worried. I dropped the car off the night before and hoped they can get Scheduling on line is so convenient but the slight shake while braking had me worried. I dropped the car off the night before and hoped they can get to it by end of day. As typical, by the time I arrive early to work, I am already getting a report on the maintenance. "my oil change is partially covered (recall) and we are test driving the car for the brakes" The end result is that they did the correct amount of work and did not overcharge in any way. In fact, went out of their way to make sure I understood the scope of the work. They followed up many times to make sure I was a happy with the work. More
by kelleymoran111
Employees Worked With
Wendy Fees
