
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Service Fast friendly professional nice waiting room very clean nice show room would recommend a friend to you overall experience very nice I’m glad I bought Fast friendly professional nice waiting room very clean nice show room would recommend a friend to you overall experience very nice I’m glad I bought a Honda More
Impressive service, from staff to mechanics. Curt took the time to recommend other services that he felt should be addressed...and he showed me the part that was of concern. I was very delighted Curt took the time to recommend other services that he felt should be addressed...and he showed me the part that was of concern. I was very delighted with the care and service I received. More
Great It was great. James as usual was very helpful and courteous and pricing was fair as well. Will recommend James to my friend. Thank you It was great. James as usual was very helpful and courteous and pricing was fair as well. Will recommend James to my friend. Thank you More
Routine maintenance Excellent service. Wendy recorded a couple of additional issues and called us to discuss. We were very happy and satisfied with the service we recei Excellent service. Wendy recorded a couple of additional issues and called us to discuss. We were very happy and satisfied with the service we received. More
quick service I got right in there and taken care of very quickly. Took about an hour which is what I expected. My only complaint - your free water is not cold! I got right in there and taken care of very quickly. Took about an hour which is what I expected. My only complaint - your free water is not cold! Just kidding! The waiting area is nice. More
Service appointment All staff was pleasant and engaging. They were tentative to my needs and knowledgeable Curt was very personable and scheduled my return appointment. All staff was pleasant and engaging. They were tentative to my needs and knowledgeable Curt was very personable and scheduled my return appointment. Very pleased with quality of customer service More
Fast, Friendly, Good price Vehicle was ready quickly, overview of vehicle operation by sales man was informative and through. Financing was quickly finalized without any issu Vehicle was ready quickly, overview of vehicle operation by sales man was informative and through. Financing was quickly finalized without any issues. Finance terms were adequately explained. More
Professional Scheduling on line is so convenient but the slight shake while braking had me worried. I dropped the car off the night before and hoped they can get Scheduling on line is so convenient but the slight shake while braking had me worried. I dropped the car off the night before and hoped they can get to it by end of day. As typical, by the time I arrive early to work, I am already getting a report on the maintenance. "my oil change is partially covered (recall) and we are test driving the car for the brakes" The end result is that they did the correct amount of work and did not overcharge in any way. In fact, went out of their way to make sure I understood the scope of the work. They followed up many times to make sure I was a happy with the work. More
James the sales rep is awesome ! He is very informative Very customer service oriented. I can’t say enough about how nice he is. He helped me connect my blue tooth. Asked my daughter and I if we needed a ri Very customer service oriented. I can’t say enough about how nice he is. He helped me connect my blue tooth. Asked my daughter and I if we needed a ride to the shopping center while we waited. So accommodating ! He should train the rest of the staff on his superb people skills More
Honda’s got me for life They were nice to me and concerned that they were sending me out with a car that was safe. They educated me on proper maintenance and made recommenda They were nice to me and concerned that they were sending me out with a car that was safe. They educated me on proper maintenance and made recommendations that were beneficial to my 2006 Accord. Such a comfort for a lady to have a reliable car guy. Just began utilizing them for my oil changes. Will be back for an auto detailing service in June. I love my Honda! More