Ken Ganley Honda North Olmstead

Quick and helpful Great experience at the dealership. Setup a shuttle ride back to my house 45 earlier than their start time, really helped me out. Gave me an update on Great experience at the dealership. Setup a shuttle ride back to my house 45 earlier than their start time, really helped me out. Gave me an update on how the service was going and when the car would be ready for pickup. And friendly to boot. More

Best Service Department I always get my Civic serviced here. I am a female who knows a decent amount about cars. On 2 occasions I've had to get my car serviced somewhere else I always get my Civic serviced here. I am a female who knows a decent amount about cars. On 2 occasions I've had to get my car serviced somewhere else where they attempted to rip me off. I never face that with Ganley. They always take the best care of me, fix everything right the first time, and are very pleasant to deal with. I would recommend the service team here to anyone and everyone. More

Go With Ganley I have been a Ganley Honda faithful for 15 years now for two reasons. I have found Honda Cars to be a consistently reliable product and Ganley custom I have been a Ganley Honda faithful for 15 years now for two reasons. I have found Honda Cars to be a consistently reliable product and Ganley customer service the ‘icing on the cake’. Whether I’m dealing with Wendy in Service, Nick or Bob in Sales Mgmt. or Bobby Ross on the Showroom SALES Floor, the Ganley philosophy of Customer Service is just as dependable as the vehicles they sell. More

Purchased a 2018 Honda HR-V Very pleasant experience, no pain at all during the entire process. Communication was fantastic. Tiffany provided a very in depth review of all the Very pleasant experience, no pain at all during the entire process. Communication was fantastic. Tiffany provided a very in depth review of all the functions of the car!!! More

Repeat customer I've purchased or leased all of my cars from Ganley since 1999. They have always been friendly and straightforward and I recommend them to everyone l I've purchased or leased all of my cars from Ganley since 1999. They have always been friendly and straightforward and I recommend them to everyone looking for a car. More

Great experience I have used this dealership for several cars and have always been satisified. People are friendly and willing to answer questions. My salesperson, Tif I have used this dealership for several cars and have always been satisified. People are friendly and willing to answer questions. My salesperson, Tiffany Kruzer, also treated me with respect. More

Worth the wait Rob was very willing to negotiate. He helped to get me to a price I could afford. Brian walls was great. Very organized and friendly. Rob was very willing to negotiate. He helped to get me to a price I could afford. Brian walls was great. Very organized and friendly. More

Professional, courteous overall great customer service Staff went out of their way to give us a good experience and take into account our pricing needs! Salesman was professional and took time to answer a Staff went out of their way to give us a good experience and take into account our pricing needs! Salesman was professional and took time to answer all our questions in depth! More

Positive She was honest and quick..and very easy to work with. Very clean facility. Good customer service. I had a mouse nest in my car and she showed me the f She was honest and quick..and very easy to work with. Very clean facility. Good customer service. I had a mouse nest in my car and she showed me the filter. More

Ed Stein and the service dept. associates are the best! Had to unfortunately have a new transmission installed in my brand new 2018 Accord. Service Manager Ed Stein took control of the situation and called Had to unfortunately have a new transmission installed in my brand new 2018 Accord. Service Manager Ed Stein took control of the situation and called me everyday with an update regardless over the 8 day period. The loaner was great as well. Ed, literally i felt, bent over backwards to make me happy and do whatever he could to make everything go as smoothly as possible. I cannot say enough good about Ed and his whole service dept. Such a please going there every time! Best Service Dept. Dealership experience i have ever had! Will def. be going back over and over! More