Ken Ganley Honda North Olmstead

Routine 10K mile service - 2017 Honda FIT My routine service appointment took the expected 60 minutes. Service rep "James" was professional and a pleasure to work with. Very satisfied. Will My routine service appointment took the expected 60 minutes. Service rep "James" was professional and a pleasure to work with. Very satisfied. Will return again. More

Great experience overall It's pretty efficient and straight to the point. The work was well explained in the timeline it was expected of. Friendly and courteous service person It's pretty efficient and straight to the point. The work was well explained in the timeline it was expected of. Friendly and courteous service personnel. Good waiting area and could work online while waiting for the service to be completed. Maybe a quite room so my boss don't hear the background noise? Other than that, exceptional service there. More

Got in and got out in an hour Recall/software update notices are no fun, but the team cooperated with me on scheduling and got me in, out and back on the road within an hour. Wendy Recall/software update notices are no fun, but the team cooperated with me on scheduling and got me in, out and back on the road within an hour. Wendy and the rest of the crew were helpful, and my car got washed and had the tire pressures checked to boot. More

Happy to be moving again. I showed up a half hour before closing on a Friday night with a bad battery and James took care of it. He rushed it back and said it would be done bef I showed up a half hour before closing on a Friday night with a bad battery and James took care of it. He rushed it back and said it would be done before they left. That is service. Thanks More

awsome and outstanding service everyone in service was awesome to deal with. if I had a dealership I would want all my people to be like them. again outstanding service everyone in service was awesome to deal with. if I had a dealership I would want all my people to be like them. again outstanding service More

Auto Maintenance went in for routine oil change,and as always had outstanding service. All I did was call and schedule the service, dropped my car off and was shuttled went in for routine oil change,and as always had outstanding service. All I did was call and schedule the service, dropped my car off and was shuttled to work once the car was ready a driver was sent to get me. The service was seamless and timely,everyone is very courteous and friendly. I have been doing business with Ganley Honda in North Olmsted for over 15 years and have never been disappointed. More

Purchase and service Purchased my last 2 vehicles from Ganley, the most recent just one week ago. The sales team was knowledgeable and friendly, but not pushy. Have dealt Purchased my last 2 vehicles from Ganley, the most recent just one week ago. The sales team was knowledgeable and friendly, but not pushy. Have dealt with Ganley's service department for 15 years and have always been pleased with the work, ease of scheduling and professionalism of the service personnel. Several on the service team went out of their way to answer questions about the new car I was considering. More

Had to trouble shoot CRV dying out Curt Frate and "service team" did a great job working through our CRV issue and figuring out the problem. We appreciate all the time and effort they p Curt Frate and "service team" did a great job working through our CRV issue and figuring out the problem. We appreciate all the time and effort they put in to make sure and "get it" right! More

Prompt and courteous Was told it would take 2 1/2 to 3 hrs to do they finished in half the time. Was told they are getting better with experience. Pleasant surprise to get Was told it would take 2 1/2 to 3 hrs to do they finished in half the time. Was told they are getting better with experience. Pleasant surprise to get out early More

Air bag re call I was told that to fix the air bag re call it would take an hour, they got it done in 30 min. GREAT!!! What else can I say. If you get the work done I was told that to fix the air bag re call it would take an hour, they got it done in 30 min. GREAT!!! What else can I say. If you get the work done in less time then it is needed that's a win win More