
Ken Ganley Honda North Olmstead
North Olmsted, OH
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New Car The new car experience was extremely tiring, the salesperson Patrick and my finance guy Eli were very patient with questions and clarifying options. The new car experience was extremely tiring, the salesperson Patrick and my finance guy Eli were very patient with questions and clarifying options. I love my car and I would come back and deal with the same people any day. Thank you Linda Saliba More
Oil change- engine and transmission and service to st Excellent, always friendly and Wendy helped with an extra request. No more noise struts. Additionally, needed to have the transmission fluid changed a Excellent, always friendly and Wendy helped with an extra request. No more noise struts. Additionally, needed to have the transmission fluid changed as I was not aware, never any pressure to complete the additional service. More
Great customer service at Ganley Honda in North Olmsted! The staff at the Ganley Auto Service Center in North Olmsted are the greatest! Courteous, friendly, and well informed. While waiting for my car to be The staff at the Ganley Auto Service Center in North Olmsted are the greatest! Courteous, friendly, and well informed. While waiting for my car to be repaired , I was fully informed of the progress and how it was going and how much longer it would take.. The customer service representatitve who helped me was James Zappitelli. He was courteous, knowledgeable, friendly, and answered all my questions. When repairs were completed he took me to my car and made sure all was well - plus my car was washed free of chage! A plasant experience, tension free - great service and quality work! More
Awesome as Always! I have had cars serviced here for years and the staff is great, fast and fiar priced. The service manager Ed Stein is the best in the business....a s I have had cars serviced here for years and the staff is great, fast and fiar priced. The service manager Ed Stein is the best in the business....a solid professional. I like these cars and these folks so much, I just traded one CRV for new CRV. Service here is a "no-brainer". Thanks! More
Service Visit The service department at Ganley Honda is excellent. The agent that greets you to the mechanics who service your car are courteous, efficient and go The service department at Ganley Honda is excellent. The agent that greets you to the mechanics who service your car are courteous, efficient and go out of their way to help & explain any problems you may have . More
Good - too much work with the price negotiation, thou The staff were all very nice. We would have perferred that the price negotiations were not so long; then when we did accept the offer and I later loo The staff were all very nice. We would have perferred that the price negotiations were not so long; then when we did accept the offer and I later looked up one of the negotiation points, we found that we were still overcharged. More
They did what was needed, didn't try to push extra services on me. I needed my rear hatch handle looked at because it was sticking and they took care of the problem without replacing which saved me a lot of mon on me. I needed my rear hatch handle looked at because it was sticking and they took care of the problem without replacing which saved me a lot of money. Friendly service. More
Wonderful experience! The wait wasnt long and we decided on a car right away! Our salesman, Patrick, was also great and very helpful! We will be sure to come back in to mak The wait wasnt long and we decided on a car right away! Our salesman, Patrick, was also great and very helpful! We will be sure to come back in to make another purchase when the time is right! More
Ganley service Convient scheduling. Pull thru for service is great. Quickly done. Free carwash. I bought my tires at ganley last year and i received a free tire ro Convient scheduling. Pull thru for service is great. Quickly done. Free carwash. I bought my tires at ganley last year and i received a free tire rotation. Thank great job! More
Baisc essentials Service was excellent!, Wendy was great! I’m leasing now and I told her my plan when I’m done leasing and she was courteous and acted accordingly Service was excellent!, Wendy was great! I’m leasing now and I told her my plan when I’m done leasing and she was courteous and acted accordingly More