Ken Ganley Honda North Olmstead

Repairing Backup Camera Purchased a vehicle with a broken backup camera, provided evidence that it was broken when purchased and Michael helped me out with everything. The wh Purchased a vehicle with a broken backup camera, provided evidence that it was broken when purchased and Michael helped me out with everything. The whole process was simple, More

Excellent Wife and I visited Ganley Honda and were promptly greeted and very quickly test driving the Odyssey we were interested in. The salesman, Jake was very Wife and I visited Ganley Honda and were promptly greeted and very quickly test driving the Odyssey we were interested in. The salesman, Jake was very knowledgeable about all the features of the car and listened very well to help us decide on the options that fit our needs. The next day we decided to buy the Odyssey and the prompt service continued. Our experience was flawless, we will definitely be recommending Ganley Honda to family and friends. More

Rob was RAD Rob and Eli are great. The only thing I didn't like was when I walked through the front door all your salesman stood up and started coming my way ... Rob and Eli are great. The only thing I didn't like was when I walked through the front door all your salesman stood up and started coming my way ....I felt very intimidated. Have them back off until we ask for assistants. I already had met Rob outside on the lot and Rob went thru the back and I went through the front doors. . More

Oil + filter change, tire rotation Great service! Great customer service. Job was completed in a timely manner. Was informed of other issues and fixed when given permission! Fantastic w Great service! Great customer service. Job was completed in a timely manner. Was informed of other issues and fixed when given permission! Fantastic waiting facility! More

Excellent Quick , excellent customer service, great price. I used to buy my cars and do business with Sunnyside, they don’t compare to you guys. Way better cus Quick , excellent customer service, great price. I used to buy my cars and do business with Sunnyside, they don’t compare to you guys. Way better customer service here at Ganley! Keep up the consistency in your process. More

Great! I was scheduled for an oil change at 945. It did take longer than I would have liked for it to but the staff, especially James, was very professional I was scheduled for an oil change at 945. It did take longer than I would have liked for it to but the staff, especially James, was very professional and on top of making sure that I knew what was going on with my car. Being in a hurry to leave I forgot my multipoint inspection and the next day I received it in the mail! More

Outstanding service....car care and customer care The entire service experience at Ganley Honda is unmatched! Efficient, and honest. Comfortable waiting space! They ask the technician if something is The entire service experience at Ganley Honda is unmatched! Efficient, and honest. Comfortable waiting space! They ask the technician if something is truly needed and you get an honest answer. Having recently gotten a 100,000 mile service package, my dash board service code that I stopped in for indicated a need for a coolant flush (over $150, which is also a part of the 100,000 mile package). Since they were able to see I had just had that done as part of the other service, the technicians agreed that the dashboard code is set for a certain amount of time and the package we had done already took care of it. Honesty. Filters were also scheduled and they brought our filters to the waiting room to show us the quality (or lack there of) so we could be confident in the need for replacement. James our service advisor is so kind and helpful - the best. Truly a gem. While I was there, I spoke with Robert, from the sales team about a possible future purchase. Genuine, kind and willing to listen to what we were looking for and not pushy. Management is setting a tone of true service at this dealership. More

buying new car Very professional from General Manager RON HAZELTON to detail people. Strongly recommend to buy cars from GANLEY HONDA NORTH OLMSTED.I purchased 6 car Very professional from General Manager RON HAZELTON to detail people. Strongly recommend to buy cars from GANLEY HONDA NORTH OLMSTED.I purchased 6 cars from this dealer in the past More

Service made easy My wife’s car needed regular service e.g oil change etc. called for appointment and had no problem getting one quickly . Ganley checked the car fro My wife’s car needed regular service e.g oil change etc. called for appointment and had no problem getting one quickly . Ganley checked the car from top to bottom to insure every was in good order. They discovered that the battery was marginal and recommended that it be replaced. It was promptly and we were extremely pleased with their personal service and touch More

Friendly and efficient experience The young lady who greeted me and took my car was friendly and advised me where to go to sign paperwork for the recall on my brake service. Wendy Fee The young lady who greeted me and took my car was friendly and advised me where to go to sign paperwork for the recall on my brake service. Wendy Fees was polite friendly and asked if I had any questions on the service and guided me to the wait area which was clean and very comfortable More