Ken Ganley Honda North Olmstead

Warranty work I had some warranty work dine in my Honda Ridgeline . They scheduled quickly and did the work within the timeframe they told me. Very friendly and he I had some warranty work dine in my Honda Ridgeline . They scheduled quickly and did the work within the timeframe they told me. Very friendly and helpful. I would use them again. More

Great shopping experience Answered questions admirably. Made sure we felt comfortable and secure. Great coffee and lunch area. Clean and well organized showroom. Friendly a Answered questions admirably. Made sure we felt comfortable and secure. Great coffee and lunch area. Clean and well organized showroom. Friendly and helpful staff - they even checked the air in our tires and partially filled the gas tank. More

Dead Battery - Thousand Miles on a New CRV Went out to start our new CVR and a dead battery. Honda roadside was great and til me the battery needed to be replaced. Service tech (very nice and p Went out to start our new CVR and a dead battery. Honda roadside was great and til me the battery needed to be replaced. Service tech (very nice and professional) After testing the service tech advised battery was ok, so we will see what happens. Was told short trips and lack of use resulted in the dead battery???? Best car on the road and if you don’t put on a lot of miles the battery goes dead ... really!! Hopefully this is not the first of more issues! More

Very good service Was up front on prices and vechicle was finished when said it would. The only issue I had was with scheduling Originally scheduled service for 8am and Was up front on prices and vechicle was finished when said it would. The only issue I had was with scheduling Originally scheduled service for 8am and received confirmation of but then received reminder notice the day before and said my appointment was 7:45 am then got one said 8 am. called service said I was scheduled for 7:45am but if told originally 8 then come in at 8. She said sometime they change scheduleing around depending on what need to be done during the day. Should have been given more advance notice that my appointment was changed or asked if they could change my appointment. And why I am given 2 notifications with different times at the same time. More

Wendy was courteous and she answered my questions. Found that I needed my purge value replaced and I also had an oil change. The work took a few hours, but I was forewarned and was able to find coffee Found that I needed my purge value replaced and I also had an oil change. The work took a few hours, but I was forewarned and was able to find coffee, cookies, reading materials, and good customer company which made the time most enjoyable. Very comfortable! More

Great Experience This was my second car lease from this dealership. My salesman Jake was fantastic. It was a very busy day and he had several customers yet I never fel This was my second car lease from this dealership. My salesman Jake was fantastic. It was a very busy day and he had several customers yet I never felt ignored. He continually checked in with me and provided great service. All of the people I dealt with were very customer focused. I will go back for my next car1 More

Just a fob. I actually just stopped in for a beattery toreplace the one in my keyless remote. Inquired about a fob (because I lost my other one) and they p;rogra I actually just stopped in for a beattery toreplace the one in my keyless remote. Inquired about a fob (because I lost my other one) and they p;rogrammed another fob for me and I was on my way in less than an hour,. They are just the most helpful group of people. More

Quick & Easy Oil Change Quick and easy service! Wendy was kind and welcoming. I was able to go to the mall while I waited for her to call me and let me know my car was ready Quick and easy service! Wendy was kind and welcoming. I was able to go to the mall while I waited for her to call me and let me know my car was ready. More

all good Sales person was very knowledgable, polite and extremely efficient. Knew a lot about the features and especially about the safety features of the vehi Sales person was very knowledgable, polite and extremely efficient. Knew a lot about the features and especially about the safety features of the vehicle! Also, new a lot about the various trim levels which was a huge help. More

Awesome! Easy to deal with, great experience. Rob is an excellent sales rep, price was quoted before I got there and that was what I paid. Easy to deal with, great experience. Rob is an excellent sales rep, price was quoted before I got there and that was what I paid. More