Ken Ganley Honda North Olmstead

Wendy was courteous and she answered my questions. Found that I needed my purge value replaced and I also had an oil change. The work took a few hours, but I was forewarned and was able to find coffee Found that I needed my purge value replaced and I also had an oil change. The work took a few hours, but I was forewarned and was able to find coffee, cookies, reading materials, and good customer company which made the time most enjoyable. Very comfortable! More

Very good service Was up front on prices and vechicle was finished when said it would. The only issue I had was with scheduling Originally scheduled service for 8am and Was up front on prices and vechicle was finished when said it would. The only issue I had was with scheduling Originally scheduled service for 8am and received confirmation of but then received reminder notice the day before and said my appointment was 7:45 am then got one said 8 am. called service said I was scheduled for 7:45am but if told originally 8 then come in at 8. She said sometime they change scheduleing around depending on what need to be done during the day. Should have been given more advance notice that my appointment was changed or asked if they could change my appointment. And why I am given 2 notifications with different times at the same time. More

Recall Great service trustworthy and very accommodating waitng area, recommend the dealership service area to anyone with said vehicle the staff was very pl Great service trustworthy and very accommodating waitng area, recommend the dealership service area to anyone with said vehicle the staff was very pleasant and told me everything I needed to know about my vehicle More

Love my new Honda Sales folks were very professional. I visited over several days and worked with 2 different sales guys and they were great to work with, honest and o Sales folks were very professional. I visited over several days and worked with 2 different sales guys and they were great to work with, honest and open abou the process. Facility was clean and overall enjoyed the process. More

helpful,courtious, best prices I used to go to another dealership in Elyria. When I found out Curt Frate was at Ganley, I started going to Ganley. I have the most trust and confiden I used to go to another dealership in Elyria. When I found out Curt Frate was at Ganley, I started going to Ganley. I have the most trust and confidence using Curt. I felt I got more for my money at Ganley. More

excellent This may be sent twice. Mike Presley and Wendy were super concerned for my personal well-being as well as professional and efficient in helping with This may be sent twice. Mike Presley and Wendy were super concerned for my personal well-being as well as professional and efficient in helping with my car. The battery was replaced and I was in and out in one hour. They are a credit to your dealership. Not only are they performing their jobs well they are making the customer feel valued. It was a busy time but they made me feel calmer and actually happy that I met them that day. I have worked with Wendy in the past. She never fails to satisfy the customer. Mike stopped me on my way to my car and asked if I was being helped. He took it from there. Wonderful!! Aloha Maureen Abel More

Tires and Brakes Always a pleasure to get work done on my Honda Accord through Ganley's Service Department. Having it done there gives me confidence on the road. I hav Always a pleasure to get work done on my Honda Accord through Ganley's Service Department. Having it done there gives me confidence on the road. I have never been disappointed. More

Courteous staff The employee in the service department who I dealt with, was very nice. Unfortunately I don't remember his name. But he explained what was needed to The employee in the service department who I dealt with, was very nice. Unfortunately I don't remember his name. But he explained what was needed to be done now and what I could put off. Never felt any pressure. More

I am very happy with Ganley Honda Service Center ! Everyone was so nice ! Michael Landino treated me with respect and explained everything clearly ! The service was done and I was on my way home in n Everyone was so nice ! Michael Landino treated me with respect and explained everything clearly ! The service was done and I was on my way home in no time at all ! Very happy with Ganley Honda Service Department !! I will continue to have my CRV serviced here in the future !! More

Excellent and fast service Mike did a great job servicing my Honda CRV in a fast and reliable manner. I highly recommend Honda Ganley and the service team there. Mike did a great job servicing my Honda CRV in a fast and reliable manner. I highly recommend Honda Ganley and the service team there. More