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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,050 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,050 reviews

March 23, 2024

Everything went so smooth. We had two cars. We were in and had coffee in a nice atmosphere and then on our way home soon after that. We were made to feel important. More

by TKlodnick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
Mar 25, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2024

Bobby Ross, the salesperson was very nice and helpful. He answered my questions and showed me how things worked. More

by Doris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Ross
Mar 21, 2024 -

Ken Ganley Honda North Olmstead responded

Hi Doris, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2024

We've purchased all of our family's vehicles there over the past 15 years. They are extremely courteous, prompt and professional. More

by nancydavidparker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Maier, Ron Hazelton, Kelly Kidd, Michael Landino, Tim Costa
Mar 16, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

March 12, 2024

Always pleasant and service staff at desk very professional! ( sorry cannot remember his name) it was this past Saturday at 1:00 pm Prompt, and efficient. Nice waiting area too! More

by Dianehorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Michael Landino
Mar 14, 2024 -

Ken Ganley Honda North Olmstead responded

Hi Diane, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 08, 2024

Great customer service! I've leased two cars from Tiffany. I will be back! Thanks for all you do! More

by irishforever611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Brian Walls
Mar 11, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

March 08, 2024

James in service gets an A+. ...they listened to the problem, corrected it, and went above and beyond. More

by Erajimbennett
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Mar 11, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

March 06, 2024

Michael Landino was my service rep and he was awesome! Explained in detail the service that needed to be performed and the proper pricing. He answered all my questions. He is very knowledgeable and very More

by greatservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Mar 09, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Honda North Olmsted

February 27, 2024

I had Austin as my sales rep and he was very knowledgeable and understood what I wanted. My experience with all employees involved in sale were very good. More

by RARPAJIAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Kidd, Tim Costa, Austin Perez
Mar 02, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 24, 2024

Very nice, willing to work with us. Took a loooooong time to process all of our financial information though. I am still waiting for a call to see how I am doing with my car. No follow More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dombrowski
Feb 26, 2024 -

Ken Ganley Honda North Olmstead responded

Hi Lisa, thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 21, 2024

Amazing customer service. Like flawless. Everything is so smooth and easy. I’ve never had. A single issue with this place in the 5 years I’ve gone here More

by JordanMohr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Feb 24, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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