Ken Ganley Honda North Olmstead

Thank you I came in with no appointment and they said if I had a little time they could squeeze me in. It was awesome to be able to get the work done even thoug I came in with no appointment and they said if I had a little time they could squeeze me in. It was awesome to be able to get the work done even though they did not have too. More

Exceptional Service The Ganley team provides a friendly, professional and reliable experience each time. We have gotten our last 5 cars here, for both purchase and servi The Ganley team provides a friendly, professional and reliable experience each time. We have gotten our last 5 cars here, for both purchase and serviced and will keep coming back. Thanks. More

Great! I am always greeted with a smile, and the service reps do a great job! I plan to get my next car here, and I bring my other vehicles here for service, I am always greeted with a smile, and the service reps do a great job! I plan to get my next car here, and I bring my other vehicles here for service, too. More

Great Experience Ganley Honda has a great service department . With the help of Wendy Fees and Ed Stein my repair went with out a hitch and in a timely manner. The pro Ganley Honda has a great service department . With the help of Wendy Fees and Ed Stein my repair went with out a hitch and in a timely manner. The professional way they took care of my repair was second only to the feeling of being member of the Honda family. Thank you both for your help. More

2018 Honda Fit We meet James as we drove into your dealership. My front bumper was loose. I caught the front bumper and it was loose. We drove right over to Ganley We meet James as we drove into your dealership. My front bumper was loose. I caught the front bumper and it was loose. We drove right over to Ganley Honda. James asked us a few questions and took the car back to the service area. It was morning and we were planning on going over to Bob Evan's. My husband uses a Walker. James called another man over he drove us over to Bob Evan's and picked us up. Our car was ready. We drove off and went on to our Drs. Appt. The staff and James were a bright light to us Seniors. I would recommend Ganley. Honda to all. Nice gentlemen. Thank you Ganley Honda (James) More

Standard Oil Change and Tire Rotation One reason I continue to take my Fit to Ganley Honda is they do a thorough exam of the car. I needed filter replacement which I wouldn't know if they One reason I continue to take my Fit to Ganley Honda is they do a thorough exam of the car. I needed filter replacement which I wouldn't know if they did a quick oil change. More

Service was great James did an awesome job everyone there is awesome and they really make sure that they take care of everything that i needed done in a timely manner James did an awesome job everyone there is awesome and they really make sure that they take care of everything that i needed done in a timely manner More

Friendly and competent I bought my Honda at another dealer, but have it serviced at Ganley. Ganley is professional, and the facikities are more convenient and comfortable. I bought my Honda at another dealer, but have it serviced at Ganley. Ganley is professional, and the facikities are more convenient and comfortable. I am confident that what is being done is necessary and being done well. I was greeted in a friendly and prompt manner, and the service was done when they said it would be. More

Great customer service! Michael provided timely and efficient service. Friendly and courteous staff. Affordable cost of service for van. Waiting room is very clean. Free Michael provided timely and efficient service. Friendly and courteous staff. Affordable cost of service for van. Waiting room is very clean. Free coffee and water! More

RE: Service Quality Dear Mr. Stein: Having been a manager within a large global organization I feel it important to recognize those individuals who consistently displa Dear Mr. Stein: Having been a manager within a large global organization I feel it important to recognize those individuals who consistently display the best attributes of customer service. With that said, please acknowledge your employee, Michael Landino. At the age of 72 I have dealt with a myriad of car dealerships and service departments and must say that many times I was not pleased by my experience with service. Slightly over a year ago I began to use Ganley Honda for servicing needs in lieu of another local Honda dealer. Michael was my first contact with your organization. I find him to be most responsive to my needs, with the service performed dependably and accurately. Michael has accommodated me on several occasions when I had no appointment. As you are aware sometimes events occur that require immediate attention and he has always come to the rescue. He clearly has an intuitive knowledge of automobile mechanics (which I definitely do not have). Additionally I am thankful that he has identified and resolved problems that I would have been unaware of. I will always return for additional services due to Michael’s responsiveness, knowledge, and reliability. He is truly an asset to your organization and should be recognized. Best Regards, Ken Koliha More