Ken Ganley Honda North Olmstead

My first experience buying a new car I was very nervous thinking that car sales persons were very aggressive and dishonest. Mike Homolok was professional, down to earth, made me feel comf I was very nervous thinking that car sales persons were very aggressive and dishonest. Mike Homolok was professional, down to earth, made me feel comfortable and was able to answer all our questions. Never did I once feel pressured or that Mike was dishonest. I feel everyone did their best to give us a fair deal. I thank Mike for the time he gave to orient us to the Honda and that he offered me to come back any time with questions. Working in management in a hospital for many years I was impressed by the way my husband and I were received by everyone and I mean everyone. We will be back and will spread the word of our pleasure. More

Accessory install Ed and his team did a great job once again on the install of the bumper trim piece. Even though my Accord was delivered from the factory with several Ed and his team did a great job once again on the install of the bumper trim piece. Even though my Accord was delivered from the factory with several flaws, Ed has been great at getting these flaws corrected. I would also like to thank him for the accessories given to me for my troubles. More

30k checkup Great service from Michael and team. Constant communication, transparency and quick turnaround. Even found some offers to apply to my bill post servic Great service from Michael and team. Constant communication, transparency and quick turnaround. Even found some offers to apply to my bill post service job. Highly recommend! More

James offered excellent customer service. Service took about 90 minutes. I was pleased with the results and will continue bringing my car to this location. The pricing seemed fair as well. Service took about 90 minutes. I was pleased with the results and will continue bringing my car to this location. The pricing seemed fair as well. More

Wonderful This is my first time at this dealership for routine service. To schedule the appointment was super quick and easy, online. At the time of service, This is my first time at this dealership for routine service. To schedule the appointment was super quick and easy, online. At the time of service, I wasn't sure which door to enter into and someone saw me in the parking lot and escorted me all the way there. I was having someone meet me there because I didn't plan on waiting on site and they escorted them from the lot all the way to the service desk as well. They didn't just point and give convoluted directions. They were very fast, professional, courteous and called as soon as they were done. Went over every detail with me and had everything online so I didn't need to sift through papers either. More

Missing windshield wiper They replaced my windshield wiper that disappeared....it didn't take long plus washed my car....a very pleasant Wendy got me on my way fast. They replaced my windshield wiper that disappeared....it didn't take long plus washed my car....a very pleasant Wendy got me on my way fast. More

Good experience Nall Dube was an excellent salesperson, attentive but not pushy. Perfect for me. Other folks a little too enthusiastic for me -- just not my style. Nall Dube was an excellent salesperson, attentive but not pushy. Perfect for me. Other folks a little too enthusiastic for me -- just not my style. More

Good experience Two oil changes and tire rotations at Ganley Honda so far and the experience is always quick and easy. I'll continue to take my car in for service and Two oil changes and tire rotations at Ganley Honda so far and the experience is always quick and easy. I'll continue to take my car in for service and maintenance. More

brought car in late morning without an appointment I use the service dept for all my repairs. Always fine service. In this case they got my alternator replaced in the same day without an appointment. I use the service dept for all my repairs. Always fine service. In this case they got my alternator replaced in the same day without an appointment. More

Excellent Staff Service is excellent. Staff is friendly, and professional. Making appointment on-line is quick and easy, much better than making an appointment over t Service is excellent. Staff is friendly, and professional. Making appointment on-line is quick and easy, much better than making an appointment over the phone. More