
Ken Ganley Honda North Olmstead
North Olmsted, OH
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James offered excellent customer service. Service took about 90 minutes. I was pleased with the results and will continue bringing my car to this location. The pricing seemed fair as well. Service took about 90 minutes. I was pleased with the results and will continue bringing my car to this location. The pricing seemed fair as well. More
Wonderful This is my first time at this dealership for routine service. To schedule the appointment was super quick and easy, online. At the time of service, This is my first time at this dealership for routine service. To schedule the appointment was super quick and easy, online. At the time of service, I wasn't sure which door to enter into and someone saw me in the parking lot and escorted me all the way there. I was having someone meet me there because I didn't plan on waiting on site and they escorted them from the lot all the way to the service desk as well. They didn't just point and give convoluted directions. They were very fast, professional, courteous and called as soon as they were done. Went over every detail with me and had everything online so I didn't need to sift through papers either. More
Missing windshield wiper They replaced my windshield wiper that disappeared....it didn't take long plus washed my car....a very pleasant Wendy got me on my way fast. They replaced my windshield wiper that disappeared....it didn't take long plus washed my car....a very pleasant Wendy got me on my way fast. More
Good experience Nall Dube was an excellent salesperson, attentive but not pushy. Perfect for me. Other folks a little too enthusiastic for me -- just not my style. Nall Dube was an excellent salesperson, attentive but not pushy. Perfect for me. Other folks a little too enthusiastic for me -- just not my style. More
Good experience Two oil changes and tire rotations at Ganley Honda so far and the experience is always quick and easy. I'll continue to take my car in for service and Two oil changes and tire rotations at Ganley Honda so far and the experience is always quick and easy. I'll continue to take my car in for service and maintenance. More
brought car in late morning without an appointment I use the service dept for all my repairs. Always fine service. In this case they got my alternator replaced in the same day without an appointment. I use the service dept for all my repairs. Always fine service. In this case they got my alternator replaced in the same day without an appointment. More
Excellent Staff Service is excellent. Staff is friendly, and professional. Making appointment on-line is quick and easy, much better than making an appointment over t Service is excellent. Staff is friendly, and professional. Making appointment on-line is quick and easy, much better than making an appointment over the phone. More
Accessory install Ed and his team did a great job once again on the install of the bumper trim piece. Even though my Accord was delivered from the factory with several Ed and his team did a great job once again on the install of the bumper trim piece. Even though my Accord was delivered from the factory with several flaws, Ed has been great at getting these flaws corrected. I would also like to thank him for the accessories given to me for my troubles. More
30k checkup Great service from Michael and team. Constant communication, transparency and quick turnaround. Even found some offers to apply to my bill post servic Great service from Michael and team. Constant communication, transparency and quick turnaround. Even found some offers to apply to my bill post service job. Highly recommend! More
Service center Always professional and efficient. I have found the service professionals timely and conscientious . I have used the service center for the past three Always professional and efficient. I have found the service professionals timely and conscientious . I have used the service center for the past three years since they serviced my air bag recalls. More