
Ken Ganley Honda North Olmstead
North Olmsted, OH
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friendly; everything explained. I've had Ganley Honda service my car(s) for many years. Found service to be reliable and people friendly. Like the fact that service technicians check I've had Ganley Honda service my car(s) for many years. Found service to be reliable and people friendly. Like the fact that service technicians check the car thoroughly so that i know my car is a safe and a reliable drive. More
I dropped off my car at night for an oil change and recall. I had great service. My car was ready 2 hours before expected. Everyone was kind and helpful. I am grateful for the ride back to the dealership. I had great service. My car was ready 2 hours before expected. Everyone was kind and helpful. I am grateful for the ride back to the dealership. More
Took me on the same day I called. Was planning a trip and needed a new Serpentine belt. They gave me an appointment The very same day. Asked me what time I would like to come in an Was planning a trip and needed a new Serpentine belt. They gave me an appointment The very same day. Asked me what time I would like to come in and replaced it in Less than one hour. More
Comfortable The service was excellent. The price was a little more than expected. There also was a decent amount of wait time in between each step, especially wai The service was excellent. The price was a little more than expected. There also was a decent amount of wait time in between each step, especially waiting for financing (waited almost 45 minutes). Overall, it was a pretty good experience, and Kelly was easy to work with. More
Great Sales Team and Staff. Ganley folks were attentive to all my requests and concerns. Kudos to Bob Ross for spending extra time to make sure I was getting the vehicle I was lo Ganley folks were attentive to all my requests and concerns. Kudos to Bob Ross for spending extra time to make sure I was getting the vehicle I was looking for and making sure it made a big impression when I came to pick it up. Bob made sure he covered all of the features on the vehicle to insure that I had a great first experience taking it from the lot. Bob and the other staff members continued to offer support for any needs I could have during my ownership. Pleasure doing business with the Ganley Team. More
Quickly took care of everything! My appointment was for 3:45, I arrived at 3:30. They took my car immediately, and even offered us advice on filters and maintenance services. Very p My appointment was for 3:45, I arrived at 3:30. They took my car immediately, and even offered us advice on filters and maintenance services. Very prompt and polite! More
Very pleasant personnel and willing to work with customer First experience with a purchase of a Honda - had a Lexus for 17 years and was always was treated well as a customer and I see Honda is also willing t First experience with a purchase of a Honda - had a Lexus for 17 years and was always was treated well as a customer and I see Honda is also willing to be as helpful More
Needed brake service I have been to Ganley Honda for multiple service visits over the years. I am always taken care of including getting dropped off at work and getting a I have been to Ganley Honda for multiple service visits over the years. I am always taken care of including getting dropped off at work and getting a free car wash. On this visit, coupons for my break service were automatically applied to my bill and when discussing the service I was given options to reduce the overall price of the work. Car works great as expected. Thanks again! More
Air vent noise Curt was very accommodating and provided excellent customer service. I will be returning for all future needs! He exceeded all of my expectations. I w Curt was very accommodating and provided excellent customer service. I will be returning for all future needs! He exceeded all of my expectations. I would highly recommend! More
Wendy is your greatest asset We have been using your service dept since we purchased our first Honda in 2007. Wendy has been there to help us for years and certainly one of the r We have been using your service dept since we purchased our first Honda in 2007. Wendy has been there to help us for years and certainly one of the reasons we value Ganley so much. Wendy truly understands what is needed and is always so helpful. Wendy is a great asset to Ganley Honda! More