
Ken Ganley Honda North Olmstead
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 4,032 reviews
Please!! From the time I pull up i was treated with friendly service. James went over all the details of what of my service..overall I was really satisfied From the time I pull up i was treated with friendly service. James went over all the details of what of my service..overall I was really satisfied More
Excellent, Professional, Honest Service Excellent dealership. Service appointment was made quickly. Facility is clean and comfortable. Recommendations were honest. Zero pushiness. My feedbac Excellent dealership. Service appointment was made quickly. Facility is clean and comfortable. Recommendations were honest. Zero pushiness. My feedback and goals of care were were properly considered. James Z. was courteous and exceedingly helpful. Would certainly return. More
Friendly Staff, Great Service I was greeted immediately upon entering the service garage to drop my vehicle off early in the morning. James Zappetelli was very helpful and explaine I was greeted immediately upon entering the service garage to drop my vehicle off early in the morning. James Zappetelli was very helpful and explained everything that would be going on with my service for that day. Excellent service and friendly team members! More
Great service Wendy is a great service rep. She is very helpful and explains the work being done and suggests other service that could be done but does t pressure y Wendy is a great service rep. She is very helpful and explains the work being done and suggests other service that could be done but does t pressure you to do it. She always lets you know how long it will take for service and is always spot on. More
Top Notch I was very satisfied with the overall customer service of everyone at Ganley Honda. All were courteous and professional. I was greeted with a handshak I was very satisfied with the overall customer service of everyone at Ganley Honda. All were courteous and professional. I was greeted with a handshake and a smile. I appreciate great service. Curt was the one guy that I remember. True asset to your company! More
Amazing same day service The automatic door of my minivan broke on a rainy day and was unable to close. When Ganley’s service assistant realized I’d be unable to take the car The automatic door of my minivan broke on a rainy day and was unable to close. When Ganley’s service assistant realized I’d be unable to take the car for repair til after work, thus leaving me with a broken and likely wet car, she kindly offered to pick up my vehicle so there’d be time for a same day repair. Not only did she trouble shoot the problem, but she went out her way to accommodate my busy work schedule. The door was fixed within a couple of hours while I was at work. Thanks so much Ganley, excellent service! More
Flat tire I went there with a low air pressure light on to find out there was a nail in my tire.The service dept. fit me in right away.Thatwas really great of t I went there with a low air pressure light on to find out there was a nail in my tire.The service dept. fit me in right away.Thatwas really great of them.I do Home Health Care annd really need my car to get to my elderly clients.Thank you More
Took care of me like family. Made sure i got my van back in time to head to vacation. Wendy is the best and very friendly. She had to deal with me, which can sometime be a pain. Made sure i got my van back in time to head to vacation. Wendy is the best and very friendly. She had to deal with me, which can sometime be a pain. Had an open communication during the entire process. More
fast and efficient We were told over the phone that the recall would take about 1 and a half hours so we were prepared for the time loss. To our surprise the job was ha We were told over the phone that the recall would take about 1 and a half hours so we were prepared for the time loss. To our surprise the job was handled in forty five minutes. More
Very pleasant Wendy is super nice to work-with. Were ready for me at my scheduled appointment time and work was completed in one hour as she promised. Wendy is super nice to work-with. Were ready for me at my scheduled appointment time and work was completed in one hour as she promised. More