
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Over inflated service estimate I came for a evap solonoid replacement. I was charged $75 diagnostic fee to read the service manual (which I had already done), then quoted 1 hour fo I came for a evap solonoid replacement. I was charged $75 diagnostic fee to read the service manual (which I had already done), then quoted 1 hour for labor when the device manual stated 6 minutes for replacement. I declined to have the work done for the reasons stated, and when I went to pick up the car, my quote had been lowered significantly. I felt they tried to charge what they thought I would pay but then lowered the quote when I called them out for being unreasonably high. More
Service Great place! Service was friendly, affordable, and thorough. Would return for another visit and recommend. Nice visitor waiting lounge while waiting f Great place! Service was friendly, affordable, and thorough. Would return for another visit and recommend. Nice visitor waiting lounge while waiting for service to be completed More
Excellent Service! Always a fantastice experinece at Ganley Honda. They really treat you as family. James, Peter, And Wendy are always very friendly and helpful. Great a Always a fantastice experinece at Ganley Honda. They really treat you as family. James, Peter, And Wendy are always very friendly and helpful. Great atmosphere even if you have to wait. More
Great service Service was fast and job well done. Waiting room was clean and comfortable. Will continue to return in the future for service. Keep up the good Service was fast and job well done. Waiting room was clean and comfortable. Will continue to return in the future for service. Keep up the good work. More
Oil change I had an appointment, ending up waiting a bit. A staff member helped me and apologized for the wait. Was waiting for my car at the end for abit. Every I had an appointment, ending up waiting a bit. A staff member helped me and apologized for the wait. Was waiting for my car at the end for abit. Everything else was great. More
Excellent Service James was very friendly, courteous, patient and helpful. Offered timely updates. Ensured satisfaction with quality of work and made sure all issues a James was very friendly, courteous, patient and helpful. Offered timely updates. Ensured satisfaction with quality of work and made sure all issues addressed. Will definitely return! More
Great service Everyone at Ganley Honda are so friendly. The people in finance make you feel so comfortable and understand everything fully. I would and have recomme Everyone at Ganley Honda are so friendly. The people in finance make you feel so comfortable and understand everything fully. I would and have recommended people I know to go to Ganley Honda! More
Purchase new car Very professional They guided me step by step into process of new buy in a way felt to be transparent and fair This is a reason for rating the dealer Very professional They guided me step by step into process of new buy in a way felt to be transparent and fair This is a reason for rating the dealer with 5 stars More
Patient Sales Rep Patrick did a very nice job, taking his time showing the features of the vehicle and showing patience. Often sales people just want to push to close, Patrick did a very nice job, taking his time showing the features of the vehicle and showing patience. Often sales people just want to push to close, but his patience and interaction is what earned him our business. More
Family friendly and fast My toddlers love going to get the car serviced, haha. The play room is a winner! The time estimate for the service was one hour, and they were done i My toddlers love going to get the car serviced, haha. The play room is a winner! The time estimate for the service was one hour, and they were done in exactly one hour, which is important when I have the kids in tow. More