
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Great service Everyone at Ganley Honda are so friendly. The people in finance make you feel so comfortable and understand everything fully. I would and have recomme Everyone at Ganley Honda are so friendly. The people in finance make you feel so comfortable and understand everything fully. I would and have recommended people I know to go to Ganley Honda! More
Purchase new car Very professional They guided me step by step into process of new buy in a way felt to be transparent and fair This is a reason for rating the dealer Very professional They guided me step by step into process of new buy in a way felt to be transparent and fair This is a reason for rating the dealer with 5 stars More
Patient Sales Rep Patrick did a very nice job, taking his time showing the features of the vehicle and showing patience. Often sales people just want to push to close, Patrick did a very nice job, taking his time showing the features of the vehicle and showing patience. Often sales people just want to push to close, but his patience and interaction is what earned him our business. More
Family friendly and fast My toddlers love going to get the car serviced, haha. The play room is a winner! The time estimate for the service was one hour, and they were done i My toddlers love going to get the car serviced, haha. The play room is a winner! The time estimate for the service was one hour, and they were done in exactly one hour, which is important when I have the kids in tow. More
2013 Pilot - Rhonda James always explains what is going on with the service and always tries to help with coupons. I really trust James and the service department in kee James always explains what is going on with the service and always tries to help with coupons. I really trust James and the service department in keeping out 2013 Pilot up and running. More
Brakes Bit expensive but efficient . Service was performed on time. Friendly greeting but small delay in picking up vehicle. Would return if need more ser Bit expensive but efficient . Service was performed on time. Friendly greeting but small delay in picking up vehicle. Would return if need more servicing but not on minor issues. More
Honda ran like New My car desperately needed repair as my rear rotors were scraping so hard against the tire rod that I could hear a loud grinding noise! However, after My car desperately needed repair as my rear rotors were scraping so hard against the tire rod that I could hear a loud grinding noise! However, after I had my car serviced for new rear brakes and fluids to the front my car ran like it was brand new again. First major repair I have had since I bought the car in 2014 so the trouble was worth the expense. Ganley is a reputable dealership and service center so I trust the quality of their work as a dealership. I am back in my car with no more worries thanks to the relatively quick turnaround on my wait for the car. Another major repair and I will most likely return because I can rely on their parts as well as service! Will return again for major maintenance...most definitely! Vanessa M. Hobbs More
Service was great I’ve been a HONDA customer for years and have never had a problem with the service and sales departments. Tiffiny and Kurt did and always did a wonde I’ve been a HONDA customer for years and have never had a problem with the service and sales departments. Tiffiny and Kurt did and always did a wonderful and Courteous More
always a good experience I smiled as soon as I saw Wendy waiting to check me in. She always checks my records well, to ensure that all proper maintenance is current. I've nev I smiled as soon as I saw Wendy waiting to check me in. She always checks my records well, to ensure that all proper maintenance is current. I've never (knock on wood) had an emergent issue with my car, since the day I bought it. And I've always had it serviced at the Honda dealership. Could I pay less somewhere else ? Maybe. But, I'm good with Ganley Honda's service. Things are explained well to me, and I've never had a reason to complain. My 2008 CRV is working great, and I hope to have it for many more years. More
Quick service! I returned home from a week of vacation Friday night. On Saturday morning I went to start my car and noticed something was immediately wrong. I called I returned home from a week of vacation Friday night. On Saturday morning I went to start my car and noticed something was immediately wrong. I called the dealership and the woman on the phone told me to come right in. I got my car in within my minutes. My car was promptly looked at and I had my car back within two hours. Everyone from the woman who checked me in to the young boy (man) who took my car were all kind and helpful. More