Ken Ganley Honda North Olmstead

Exceeded Expectations!!! Our family choice was narrowed down to two cars. We are all so glad we chose the Pilot!!! The kids love it and their DVD Player which came standard in Our family choice was narrowed down to two cars. We are all so glad we chose the Pilot!!! The kids love it and their DVD Player which came standard in the one we chose!!! We had our payment in mind and he team worked together to make it happen!!! Giovanni was more than patient and offered more than expected during the process! More

Getting a car My experience was amazing. I was taken care of every step of the way. I will recommend Ali and this dealership to others. Thank you My experience was amazing. I was taken care of every step of the way. I will recommend Ali and this dealership to others. Thank you More

Facts John Izzo was the decision maker for me in buying my Elantra. Often times shopping for a car is worse than having a root canal. I was pretty sure wh John Izzo was the decision maker for me in buying my Elantra. Often times shopping for a car is worse than having a root canal. I was pretty sure what I wanted but had many questions. John is a facts guy, if he did not have the answers/facts he got them for me. He explained the Bluetooth phone connection, pretty much installed it for me. Explained the options the car came with, explained the warranty left on the car. I came away with knowing what I was dealing with. Another thing about John, somebody came over to give John info on a car he had sold...this is presumption on my part. They guy told him everything was fixed. John then asked specific questions about the problems....and said he would drive the car himself to make sure everything was fixed to his liking.. He explained hybrid to me, gave me a Diet Pepsi, and a cookie. What is not to like? I felt I got a good deal on the car, was what I wanted, John was not pushy, nor was he trying to steer me to another car or a new car. He respected that I knew what was right for me. Will I recommend this dealership? Of course, and specifically Jon Izzo. More

Great experience! Everybody at the dealership was so friendly and helpful. Dennis helped me right away and was happy to answer all of my questions. He even stayed two h Everybody at the dealership was so friendly and helpful. Dennis helped me right away and was happy to answer all of my questions. He even stayed two hours after closing time to get my new car ready for me and even helped clean and detail it so it was ready for me faster. I really can’t say enough good things about my experience with Ganley Honda and Dennis. They made it an easy, great experience! More

Excellent Wendy is always very pleasant and helpful. She is very knowledgeable. She always checks to see if I have a coupon available. She is the best! Wendy is always very pleasant and helpful. She is very knowledgeable. She always checks to see if I have a coupon available. She is the best! More

Pleased with my experience Jeff was great, he listened to what we asked for and didn't try to pressure us. He made the car buying experience not so dreadful. Jeff was great, he listened to what we asked for and didn't try to pressure us. He made the car buying experience not so dreadful. More

Dennis Rocks We found this car on car gurus and sent an email late Friday night at 9:02 Saturday morning we received an email from Dennis with the price and his co We found this car on car gurus and sent an email late Friday night at 9:02 Saturday morning we received an email from Dennis with the price and his contact information. We met Dennis at Ganley Honda on a rainy Monday and he did everything possible to make this a painless experience. He even managed to provide sunshine as we drove our new car home. Dennis was patient and knowledgeable in every aspect but car seat installation (we got him up to speed on that). Before we left he spent considerable time reviewing all of the operational details.He was very helpful in all of the off the wall items such as helping me select the best floor mats. Ganley gave us the best price and Dennis was exceptionally helpful as was the gentleman in the parts department. More

They're like family. We just acquired our fifth consecutive vehicle from this dealership because we believe in Honda Quality and the exceedingly helpful, friendly and We just acquired our fifth consecutive vehicle from this dealership because we believe in Honda Quality and the exceedingly helpful, friendly and professional sales and service staff at Ganley Honda. Whether we're buying or leasing we're always met with a pleasant enthusiasm for our needs, helpful suggestions and sincere bargaining that leaves us confident of our best deal., And this spirit of customer care carries over into the service dept. as well. From my experience over the last fifteen years I can only say "hats off" to Bobby, Bob & Nick on the sales floor, Wendy in Service, Brian and Eli in Finance and the rest. This is the way to sell cars! More

Polite, friendly, helpful. I was very pleased with this Honda dealership. This was my first visit and I was impressed by the helpfulness and the knowledgeable staff. I’ll defini I was very pleased with this Honda dealership. This was my first visit and I was impressed by the helpfulness and the knowledgeable staff. I’ll definitely return for future service needs. More

Oil change and tire rotation I had a 7:30 am appointment, and I was greeted immediately by Wendy in Customer Service. She got me all checked in and asked if I wanted a car wash, I had a 7:30 am appointment, and I was greeted immediately by Wendy in Customer Service. She got me all checked in and asked if I wanted a car wash, and showed me the waiting area. She told me how long it would be (one hour) and that's exactly how long it was. She went over with me in detail and explained everything that was performed today including the complimentary multipoint inspection. She advised me for next year 2019 to get a 3 year brake maintenance and brake fluid flush performed. Wendy was very professional and very thorough in her customer service skill More