Ken Ganley Honda North Olmstead

Excellent experience for a 1st time new car buyer We were in need of a car and we emailed an inquiry about the Honda Fit. We were contacted by a fantastic salesman, Jake Filimon, who was very knowled We were in need of a car and we emailed an inquiry about the Honda Fit. We were contacted by a fantastic salesman, Jake Filimon, who was very knowledgeable and really helped me (the buyer) through the process. Would recommend the dealership highly, and Jake specifically. More

ERIC RODER....worst salesman ever? Possibly.. First off let me say i dont have perfect credit.....but i shouldnt be treated differently than any other customer.I went to the dealership inquiring a First off let me say i dont have perfect credit.....but i shouldnt be treated differently than any other customer.I went to the dealership inquiring about a 15k chevy SUV and was told i couldnt get approval for it but i could get approval for a 21k Honda van. The saleman Eric Roder told me they only had the 1 in stock when i saw 2 on the website. I did a little investigating on my own and found out the other van was in stock but Eric was pushing the lower model to me because of the commission and my credit score. This is a blatant lie on his part due to greed i believe. In the end i wasnt approved for a loan and glad i wasnt because i wouldnt want to give them my business after what i found out. Avoid Eric Roder at all cost if you go here. More

Exceeded Expectations!!! Our family choice was narrowed down to two cars. We are all so glad we chose the Pilot!!! The kids love it and their DVD Player which came standard in Our family choice was narrowed down to two cars. We are all so glad we chose the Pilot!!! The kids love it and their DVD Player which came standard in the one we chose!!! We had our payment in mind and he team worked together to make it happen!!! Giovanni was more than patient and offered more than expected during the process! More

Getting a car My experience was amazing. I was taken care of every step of the way. I will recommend Ali and this dealership to others. Thank you My experience was amazing. I was taken care of every step of the way. I will recommend Ali and this dealership to others. Thank you More

Facts John Izzo was the decision maker for me in buying my Elantra. Often times shopping for a car is worse than having a root canal. I was pretty sure wh John Izzo was the decision maker for me in buying my Elantra. Often times shopping for a car is worse than having a root canal. I was pretty sure what I wanted but had many questions. John is a facts guy, if he did not have the answers/facts he got them for me. He explained the Bluetooth phone connection, pretty much installed it for me. Explained the options the car came with, explained the warranty left on the car. I came away with knowing what I was dealing with. Another thing about John, somebody came over to give John info on a car he had sold...this is presumption on my part. They guy told him everything was fixed. John then asked specific questions about the problems....and said he would drive the car himself to make sure everything was fixed to his liking.. He explained hybrid to me, gave me a Diet Pepsi, and a cookie. What is not to like? I felt I got a good deal on the car, was what I wanted, John was not pushy, nor was he trying to steer me to another car or a new car. He respected that I knew what was right for me. Will I recommend this dealership? Of course, and specifically Jon Izzo. More

Great experience! Everybody at the dealership was so friendly and helpful. Dennis helped me right away and was happy to answer all of my questions. He even stayed two h Everybody at the dealership was so friendly and helpful. Dennis helped me right away and was happy to answer all of my questions. He even stayed two hours after closing time to get my new car ready for me and even helped clean and detail it so it was ready for me faster. I really can’t say enough good things about my experience with Ganley Honda and Dennis. They made it an easy, great experience! More

Excellent Wendy is always very pleasant and helpful. She is very knowledgeable. She always checks to see if I have a coupon available. She is the best! Wendy is always very pleasant and helpful. She is very knowledgeable. She always checks to see if I have a coupon available. She is the best! More

Pleased with my experience Jeff was great, he listened to what we asked for and didn't try to pressure us. He made the car buying experience not so dreadful. Jeff was great, he listened to what we asked for and didn't try to pressure us. He made the car buying experience not so dreadful. More

Dennis Rocks We found this car on car gurus and sent an email late Friday night at 9:02 Saturday morning we received an email from Dennis with the price and his co We found this car on car gurus and sent an email late Friday night at 9:02 Saturday morning we received an email from Dennis with the price and his contact information. We met Dennis at Ganley Honda on a rainy Monday and he did everything possible to make this a painless experience. He even managed to provide sunshine as we drove our new car home. Dennis was patient and knowledgeable in every aspect but car seat installation (we got him up to speed on that). Before we left he spent considerable time reviewing all of the operational details.He was very helpful in all of the off the wall items such as helping me select the best floor mats. Ganley gave us the best price and Dennis was exceptionally helpful as was the gentleman in the parts department. More

They're like family. We just acquired our fifth consecutive vehicle from this dealership because we believe in Honda Quality and the exceedingly helpful, friendly and We just acquired our fifth consecutive vehicle from this dealership because we believe in Honda Quality and the exceedingly helpful, friendly and professional sales and service staff at Ganley Honda. Whether we're buying or leasing we're always met with a pleasant enthusiasm for our needs, helpful suggestions and sincere bargaining that leaves us confident of our best deal., And this spirit of customer care carries over into the service dept. as well. From my experience over the last fifteen years I can only say "hats off" to Bobby, Bob & Nick on the sales floor, Wendy in Service, Brian and Eli in Finance and the rest. This is the way to sell cars! More