
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Polite, friendly, helpful. I was very pleased with this Honda dealership. This was my first visit and I was impressed by the helpfulness and the knowledgeable staff. I’ll defini I was very pleased with this Honda dealership. This was my first visit and I was impressed by the helpfulness and the knowledgeable staff. I’ll definitely return for future service needs. More
Oil change and tire rotation I had a 7:30 am appointment, and I was greeted immediately by Wendy in Customer Service. She got me all checked in and asked if I wanted a car wash, I had a 7:30 am appointment, and I was greeted immediately by Wendy in Customer Service. She got me all checked in and asked if I wanted a car wash, and showed me the waiting area. She told me how long it would be (one hour) and that's exactly how long it was. She went over with me in detail and explained everything that was performed today including the complimentary multipoint inspection. She advised me for next year 2019 to get a 3 year brake maintenance and brake fluid flush performed. Wendy was very professional and very thorough in her customer service skill More
Persistance paid off! Geo was persistent in helping my daughter and I find just the right first car for her. He was helpful from the start! He really worked hard for us, as Geo was persistent in helping my daughter and I find just the right first car for her. He was helpful from the start! He really worked hard for us, as he worked within her budget, to find a car that was perfect for her. She walked away the proud owner of her first car and we have Geo to thank. He spent the necessary time to help her move from car to car and price to price to narrow down what would work. This was a good first time experience for her. We will be back! More
Tire Issue Had a flat tire that just ended up being a broken valve stem. They took care of it for me. Good service and great people to work with. Had a flat tire that just ended up being a broken valve stem. They took care of it for me. Good service and great people to work with. More
Pleasant and easy purchase of vehicle Thorough explanation of vehicle and it features by Jeff Nowak!. No hassle, best price offer right away and fair price for trade-in. Easiest purchase Thorough explanation of vehicle and it features by Jeff Nowak!. No hassle, best price offer right away and fair price for trade-in. Easiest purchase of a vehicle ever! More
Service Every time I bring my car in for service James treats me like an old friend yet he is professional and communicates every detail to me as a customer. Every time I bring my car in for service James treats me like an old friend yet he is professional and communicates every detail to me as a customer. I can't imagine dealing with anyone else. More
They have always treated me right. Eric is such a nice person and eager to help. He found what I wanted and delivered. I am very happy with the staff and service. Thanks. Eric is such a nice person and eager to help. He found what I wanted and delivered. I am very happy with the staff and service. Thanks. More
great experience We had a great experience at Ganley. We usually dread the process of buying a car, and on top of all that, coming away with a feeling of not getting a We had a great experience at Ganley. We usually dread the process of buying a car, and on top of all that, coming away with a feeling of not getting a good deal. But after dealing with Ganley Honda (Jake Filimon in particular) we came away truly satisfied with the process and the purchase. We will definitely go back for any future purchases, and recommend them to family and friends. We can’t thank them enough! More
Quick, friendly, understanding and efficient I purchased a new 2018 Honda Civic from Ganley on 4/30/2018 and the entire experience was wonderful. Cesar was an excellent sales person, asking me ab I purchased a new 2018 Honda Civic from Ganley on 4/30/2018 and the entire experience was wonderful. Cesar was an excellent sales person, asking me about my needs and my budget and tailoring everything to me. He was extremely helpful when it came to finding a car that fit my needs and budget, worked with my finances and on my timeline. After pruchase he took care of a small blemish on the bumper for me and it was fixed in one day free of charge. I give him 10/10 for all of his work and customer service. More
Quick and easy They solved my issue quickly and were very nice. Price could have been betterand id have had them solve all issues. But they fixed the main problem. They solved my issue quickly and were very nice. Price could have been betterand id have had them solve all issues. But they fixed the main problem. More