Ken Ganley Honda North Olmstead

Oil change and then some Not only was my oil change done and my tires rotated, they were also able to perform all 3 recalls I had on my vehicle that I was not even aware of. M Not only was my oil change done and my tires rotated, they were also able to perform all 3 recalls I had on my vehicle that I was not even aware of. My service was completed in a timely fashion. More

Buying my daughter’s first car Giovanni greeted my daughter and I with a warm friendly smile the moment we walked in the door. I told him what I was interested in and without hesit Giovanni greeted my daughter and I with a warm friendly smile the moment we walked in the door. I told him what I was interested in and without hesitation he showed me the CARFAX history. The car exceeded my expectations. My daughter left the dealership with the biggest smile, as did I. More

First-Time Car Buyer As a first-time car buyer, just out of college. Buying a car was the next step in adulthood. Ali was fantastic to work with. He worked with me patient As a first-time car buyer, just out of college. Buying a car was the next step in adulthood. Ali was fantastic to work with. He worked with me patiently to find a car that fit my needs and budget. Never rushed me into anything, honest, accommodating, and knowledgeable! Was always available to answer questions I had. Also, thanks to Eli for being personable, patient, and helpful! More

New ride! I had a great experience at Ganley Honda. The employees are all very welcoming and helpful. Thanks to Ali Husien I got a new Honda Civic and I’m in lo I had a great experience at Ganley Honda. The employees are all very welcoming and helpful. Thanks to Ali Husien I got a new Honda Civic and I’m in love! More

Horrid customer service Left waiting while salesperson tried to balance several customers at once. I explained I didn't have lots of time as I had to pick up my kids. I attai Left waiting while salesperson tried to balance several customers at once. I explained I didn't have lots of time as I had to pick up my kids. I attained credit approval online to speed up the process and I still have to wait 2 hours to get into finance. Ganley lacked a customer-centric experience. I was their first Clarity sale and I tested the salesperson as I knew more about the product then he did (I played dumb Cesar). He was a very nice guy, as you should be if you are in sales, but he was focused on the many sales he was balancing at once. Not a pleasant experience. And to top it all off I gave them a heads up and I sat at the dealership for 3 hours and they still delivered the car to me with an almost dead battery.Two thumbs down. More

review the service at Ganley Honda was great thank you for having appt. times available when i call with last minute service needs for my CRV Honda. the service at Ganley Honda was great thank you for having appt. times available when i call with last minute service needs for my CRV Honda. More

Good treatment I appreciate the fact that I can drop off my car and get a lift to my job down the street. When the service is complete, I am called and subsequentl I appreciate the fact that I can drop off my car and get a lift to my job down the street. When the service is complete, I am called and subsequently picked up and driven back to the dealership to retrieve my vehicle. I also enjoy the courtesy coffee. More

Jeff Smith was excellent and made the car buying experience Jeff Smith truly made the car buying experience enjoyable. I look forward to working w Jeff in the future when I am in the market for another car! He Jeff Smith truly made the car buying experience enjoyable. I look forward to working w Jeff in the future when I am in the market for another car! He was very down to earth and not pushy at all! More

Buying a new HRV unplanned I took my 3 year old CRV in for an oil change and left with a new HRV . How did this happen??? Well it was starting at 58000 to feel like I might have I took my 3 year old CRV in for an oil change and left with a new HRV . How did this happen??? Well it was starting at 58000 to feel like I might have to put some money into my car. I have admired that HRV and I have studied Consumer Reports as well as You tube reviews. I had a very sweet young salesman who spent at least 3 hours with me. ( I have purses older than he) . He was very complete and I certainly didn’t feel rushed or pressured. The atmosphere was friendly and pleasant from the service department to the family of sales . More

Great service great people Cesar helped a lot and was very polite would recommend him to my friends and family, dealership was very welcoming and answered any questions I had Cesar helped a lot and was very polite would recommend him to my friends and family, dealership was very welcoming and answered any questions I had More