
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Fuel door replacement & Home Link installed Called in and asked if I can get a same day appointment and James got me in and out swiftly and a free car wash was a nice touch too. Called in and asked if I can get a same day appointment and James got me in and out swiftly and a free car wash was a nice touch too. More
Service Super friendly staff! Very happy with my visit. They even washed my car for me. Price was very good. I will definitely go back! Thanks! Super friendly staff! Very happy with my visit. They even washed my car for me. Price was very good. I will definitely go back! Thanks! More
car service Staff are very friendly and helpful, every interaction I observed while waiting, they were top notch. You are lucky to have such a great staff! Ve Staff are very friendly and helpful, every interaction I observed while waiting, they were top notch. You are lucky to have such a great staff! Very nice waiting area appreciated coffee. Car wash was also appreciated! Unfortunate Honda is no longer making a Honda accord Coupe. More
My 3rd Hond crv from Ganley Honda I bought 2 Honda CRV's (2008&2012) previously from Ganley Honda. I always had pleasant experiences dealing with those purchases.This time I leased a I bought 2 Honda CRV's (2008&2012) previously from Ganley Honda. I always had pleasant experiences dealing with those purchases.This time I leased a 2018 Honda CRV and salesman Mike Proffitt was pleasant and patient.Everything went smooth with no problems as usual at Ganley Honda. Mike was very knowledgeable about getting my lease done in a proficient and timely manner.Definitely recommend Ganley Honda and ask for Mike Proffitt More
2014 Honda Accord I got a good deal in a low pressure environment. Everybody was friendly and I am happy with the 2014 Honda Accord I drove off in. I got a good deal in a low pressure environment. Everybody was friendly and I am happy with the 2014 Honda Accord I drove off in. More
Top notch service every time....... Seriously, the staff at this dealership do a great job. Every interaction I've had from purchasing a new car to obtaining necessary service has been Seriously, the staff at this dealership do a great job. Every interaction I've had from purchasing a new car to obtaining necessary service has been positive. Staff is friendly and knowledgeable and the showrooom/service areas are very comfortable. Nothing but good things to say about Ed Stein, Kurt Frate and their service department!! More
Painless Wendy Fees is the very model of helpfulness and attentiveness. She is quick to adapt to what the customer needs and I doubt there's a challenge she ca Wendy Fees is the very model of helpfulness and attentiveness. She is quick to adapt to what the customer needs and I doubt there's a challenge she can't conquer. I always enjoy working with her. More
New Salesman Brenden We were at Ganley getting our Accord serviced and fell in love with the Silver Honda Pilot on the showroom floor. My husband and I were sitting in it We were at Ganley getting our Accord serviced and fell in love with the Silver Honda Pilot on the showroom floor. My husband and I were sitting in it and just discussing if we were even interested in a new car, then a (pushy) salesman jumped in on our conversation and immediately I was ready to leave. Then I approached a salesman who 1. wasn't pushy and 2. was eager to hear me and help me to purchase this car. Yes, he was young but the way he handled our test drive and knowledge of all the options that were on this vehicle was wonderful. When he didn't know something, he actually sat in the Pilot with 2 other guys figuring it out and that was great to see. Brenden wasn't finished till we were satisfied and he is the reason why I didn't leave after the run-in with the pushy salesman in the first place. More
Purchasing Experience Purchasing experience from beginning to end was pleasant. There was no high sales pitch. All questions were answered. The sales staff was friendly Purchasing experience from beginning to end was pleasant. There was no high sales pitch. All questions were answered. The sales staff was friendly and knowledgeable. More
MIke was extremely helpful. Mike Proffitt was extremely helpful and I would definitely recommend him to anyone. He was very flexible in scheduling and very patient with me along Mike Proffitt was extremely helpful and I would definitely recommend him to anyone. He was very flexible in scheduling and very patient with me along with my demand. More