
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Courteous Service Every visit has been met with a great service staff who are polite and knowledgeable. They also have a wonderful shuttle service which allows me to no Every visit has been met with a great service staff who are polite and knowledgeable. They also have a wonderful shuttle service which allows me to not miss work. Highly recommend the dealership. More
Friendly, Knowledgeable, Communicative It was a pleasure to deal with the sale consultant, sales manager, and F&I manager. The sales team worked hard to make a sale that worked for us both. It was a pleasure to deal with the sale consultant, sales manager, and F&I manager. The sales team worked hard to make a sale that worked for us both. More
Great experience Very friendly and attentive. The evening I came in was busy and Mike made sure to keep me updated on every step of the process. Very friendly and attentive. The evening I came in was busy and Mike made sure to keep me updated on every step of the process. More
outstanding service by Mr. Profitt (GRONK) Gronk as he is known at this dealership was just outstanding in catering to my needs. He continually did everything possible to make sure I got the ca Gronk as he is known at this dealership was just outstanding in catering to my needs. He continually did everything possible to make sure I got the car I wanted at the price I wanted. When I had to leave the dealership for a time, he stayed in contact, but not in a pushy or intrusive way. He even gave me his cell number so that I could talk directly to him. This type of customer service should be patented so that others could learn from it, and GRONK could teach it. Others at this dealership were also accommodating and helpful. This was five star service, to say the least. congrats to Ganley Honda and GRONK in North Olmsted, OH. More
Efficient Oil Change and Plus The greeting, explanation of procedures for my car, escort to the waiting area (clean and well-lit) and concern over my likes-and-dislikes of my Fit w The greeting, explanation of procedures for my car, escort to the waiting area (clean and well-lit) and concern over my likes-and-dislikes of my Fit were well appreciated. After listening closely, Kurt then took the time to direct me to 2 other vehicles that would also suit my needs. Good job! More
Good Experience Wendy was very helpful and made it easy to get my repairs done in a timely manner and at the most affordable cost. Thank you! Wendy was very helpful and made it easy to get my repairs done in a timely manner and at the most affordable cost. Thank you! More
Amazing service always. Friendly,helpful. Never giving you the run around. I never stress when I have to come in for services I never feel pressured to get t service always. Friendly,helpful. Never giving you the run around. I never stress when I have to come in for services I never feel pressured to get things done with my car More
Prompt; courteous; no muss, no fuss Have leased Honda Accords which generally require minimal service and maintenence over the three-year period. Honda now include coupons for oil/filter Have leased Honda Accords which generally require minimal service and maintenence over the three-year period. Honda now include coupons for oil/filter service. Very convenient. More
Awesome Justin was a lot of help. Would definitely buy another car from him. Overall had an awesome experience with Justin as my sales person! Very inspiring! Justin was a lot of help. Would definitely buy another car from him. Overall had an awesome experience with Justin as my sales person! Very inspiring! More
Satisfied Kurt was more than helpful. He understood the problem we had and addressed it in a timely manner. We had this issue for more than a year and he see Kurt was more than helpful. He understood the problem we had and addressed it in a timely manner. We had this issue for more than a year and he seemed to be able to take care of it and we appreciate him for it. More