
Ken Ganley Honda North Olmstead
North Olmsted, OH
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oil change etc Several things were done that took time, such as valve adjustment and rotor grinding, so the service manager offered me a very nice loaner. Good exper Several things were done that took time, such as valve adjustment and rotor grinding, so the service manager offered me a very nice loaner. Good experience -- I felt well cared for. More
general service everything was great and i had no complaints. the service was on time and and efficient. the new showroom and waiting room are great too. everything was great and i had no complaints. the service was on time and and efficient. the new showroom and waiting room are great too. More
Oil change etc Very helpful and nice. Worked me in without an appointment. Finished work in a timely manner. Don't have any more words just meeting your 25 word Very helpful and nice. Worked me in without an appointment. Finished work in a timely manner. Don't have any more words just meeting your 25 word minimum which is dumb. More
Excellent customer service Wendy Fees is the best customer service rep. that I know. She is always friendly and efficient. My appointment was on time, no wait to drop off and Wendy Fees is the best customer service rep. that I know. She is always friendly and efficient. My appointment was on time, no wait to drop off and pick up my car after being serviced. Technician is knowledgeable about my car issue after inspection and my car was fixed promptly.. More
Outstanding Wendy always prompt, lets me know in advance seasonal service to expect. Cost is fair and service completed. Service appointment promptly made and don Wendy always prompt, lets me know in advance seasonal service to expect. Cost is fair and service completed. Service appointment promptly made and done on time. Oil change and tire rotation only needs this service -both promptly completed, and fairly priced. More
Service As always, top notch service and top notch people. I continue to bring my vehicle to this dealership and will help guide my car purchasing decision w As always, top notch service and top notch people. I continue to bring my vehicle to this dealership and will help guide my car purchasing decision when my lease comes up. More
Prompt, efficient, courteous I drove my car into the bay, as soon as I arrived. My appointment was on time. Michel was courteous.. I got an oil change and a car wash. My wait was I drove my car into the bay, as soon as I arrived. My appointment was on time. Michel was courteous.. I got an oil change and a car wash. My wait was short and pleasant, in a clean and comfortable environment. Thank you, I will be back.. More
1st service visit since purchase visit was thorough,efficient and professional. I had a few operational questions and all were answered . was pleased that I was in and out sooner th visit was thorough,efficient and professional. I had a few operational questions and all were answered . was pleased that I was in and out sooner than expected. More
Service and oil Change I made my appointment online and I was in and out in no time at all. The service guy James is always pleasant to deal with and I have not had a bad ex I made my appointment online and I was in and out in no time at all. The service guy James is always pleasant to deal with and I have not had a bad experience with Ganley. More
Honest and friendly I went to 6 dealers before Ganley, and they either did not honor their ads or deals, or they were too expensive. The Ganley staff was honest and accom I went to 6 dealers before Ganley, and they either did not honor their ads or deals, or they were too expensive. The Ganley staff was honest and accommodating, and they honored the ad and worked with me on the price that I could afford. Ali Husien was very and wokred really hard to get what I needed. I drove 45 minutes to Ganley and I am glad I did. More