
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Service As always, top notch service and top notch people. I continue to bring my vehicle to this dealership and will help guide my car purchasing decision w As always, top notch service and top notch people. I continue to bring my vehicle to this dealership and will help guide my car purchasing decision when my lease comes up. More
Prompt, efficient, courteous I drove my car into the bay, as soon as I arrived. My appointment was on time. Michel was courteous.. I got an oil change and a car wash. My wait was I drove my car into the bay, as soon as I arrived. My appointment was on time. Michel was courteous.. I got an oil change and a car wash. My wait was short and pleasant, in a clean and comfortable environment. Thank you, I will be back.. More
1st service visit since purchase visit was thorough,efficient and professional. I had a few operational questions and all were answered . was pleased that I was in and out sooner th visit was thorough,efficient and professional. I had a few operational questions and all were answered . was pleased that I was in and out sooner than expected. More
Service and oil Change I made my appointment online and I was in and out in no time at all. The service guy James is always pleasant to deal with and I have not had a bad ex I made my appointment online and I was in and out in no time at all. The service guy James is always pleasant to deal with and I have not had a bad experience with Ganley. More
Honest and friendly I went to 6 dealers before Ganley, and they either did not honor their ads or deals, or they were too expensive. The Ganley staff was honest and accom I went to 6 dealers before Ganley, and they either did not honor their ads or deals, or they were too expensive. The Ganley staff was honest and accommodating, and they honored the ad and worked with me on the price that I could afford. Ali Husien was very and wokred really hard to get what I needed. I drove 45 minutes to Ganley and I am glad I did. More
Maintenance Service was complete, people were friendly and visit was complete ahead of schedule. I will continue to come back to Ganley Honda for service on my v Service was complete, people were friendly and visit was complete ahead of schedule. I will continue to come back to Ganley Honda for service on my vehicle. More
Maintenance The service was complete and done well. I also enjoyed that my wait time was estimated to be 2 hours, but the job was done quicker. I have had my car The service was complete and done well. I also enjoyed that my wait time was estimated to be 2 hours, but the job was done quicker. I have had my car serviced at other Honda dealerships when I was in a pinch, and none have compared to the superior service I receive at Ganley Honda. More
Very helpful and easy to work with I emailed the dealership about an ad I saw in the newspaper. I received a reply within minutes. When I was connected with Mike Proffitt, a sales assoc I emailed the dealership about an ad I saw in the newspaper. I received a reply within minutes. When I was connected with Mike Proffitt, a sales associate, he walked me through everything that I needed to do. He was very kind and helpful. I never felt pressured to make any choices that I didn't feel comfortable with. I will definitely continue to be a Ganley customer in the future. More
Great first experience Everyone is so helpful & this was are 1st experience at Ganley service. I had bought all my other 3 hondas at Mentor Honda. Your shuttle service was t Everyone is so helpful & this was are 1st experience at Ganley service. I had bought all my other 3 hondas at Mentor Honda. Your shuttle service was the best! To be able to go to a lunch place of our choice without walking in 85 degree heat for a mile was amazing & worth the 40 minute drive. Thanks again!! More
Smooth easy purchase. Our complete experience in leasing our 2017 Honda Civic EX was very easy, smooth and occurred without any pressure to complete a deal. Mike Proffitt Our complete experience in leasing our 2017 Honda Civic EX was very easy, smooth and occurred without any pressure to complete a deal. Mike Proffitt made us feel at ease from the first time we made contact to driving off the lot with our new car. I have and will continue to reefer friends to the dealership for their best car buying experience. We had a target price for out payments that we needed to meet and they exceeded our request. More