Ken Ganley Honda North Olmstead

Exceptional Customer Service I leased a new 2017 Civic Hatchback EX yesterday and was treated extremely well the entire time I was there. Everyone went above and beyond to make su I leased a new 2017 Civic Hatchback EX yesterday and was treated extremely well the entire time I was there. Everyone went above and beyond to make sure we were happy and comfortable and walked out with the best deal possible. I would recommend this dealership to all of my friends and family. More

New HRV Purchase We purchased a new HRV. Mike was very kind and helpful. We were impressed with the professionalism and would give the overall experience five stars. We purchased a new HRV. Mike was very kind and helpful. We were impressed with the professionalism and would give the overall experience five stars. More

Great Service and Service Manager Nice place to do business and get our two Hondas serviced. We would recommend highly for all people considering the purchase of a new or used Honda. Nice place to do business and get our two Hondas serviced. We would recommend highly for all people considering the purchase of a new or used Honda. More

Great Service The staff is always very friendly as well as helpful and the service guys are always efficient and knowledgeable:) I would definitely recommend this d The staff is always very friendly as well as helpful and the service guys are always efficient and knowledgeable:) I would definitely recommend this dealership to family and friends. More

Just went in for a routine maintenance visit; no problems. The work was done in about the time I expected, and I had a cappuccino while I waited. The waiting room is pleasant and has a supply of newspapers as The work was done in about the time I expected, and I had a cappuccino while I waited. The waiting room is pleasant and has a supply of newspapers as well as coffee--and maybe cookies--although they were gone when I was there. The expectations of this review/survey are a little unrealistic, though--I really don't have that much to say about a routine maintenance visit. More

Nice fast transaction Ali @ Ganley was a big help. Transaction was fast and smooth. Appointment was held on time and without delay. Would definitely work with Ganley Hond Ali @ Ganley was a big help. Transaction was fast and smooth. Appointment was held on time and without delay. Would definitely work with Ganley Honda again on another transaction. More

Excellent Sales associate listened to my needs and worked hard to meet them. The sales rep was available when Incalled and contacted me with new information in Sales associate listened to my needs and worked hard to meet them. The sales rep was available when Incalled and contacted me with new information in a timely manner More

Everyone always so respectful and pleasant Overall, I Love being able to come here for service. The new facility waiting area is quite comfortable, and I really love the complimentary hot bever Overall, I Love being able to come here for service. The new facility waiting area is quite comfortable, and I really love the complimentary hot beverage machine. The staff is very pleasant and easy to work with. The only reason I didn't give a 5 star rating is because of the need I had to bring the car back for a second appointment. I made the initial appointment on line, and in the comments section, I indicated that I would need a new passenger side mirror. But when I came in for the appointment, they didn't have the mirror. So, just an area to be careful of... Be sure to check the comments when someone makes an on line appointment. But no hard feelings. This place is great and I will continue to bring my car here. More

Great first car buying experience! Saturday we went to Ganley Honda so that my daughter could purchase her first vehicle and we were greeted at the door by Patrick. He was very friendly Saturday we went to Ganley Honda so that my daughter could purchase her first vehicle and we were greeted at the door by Patrick. He was very friendly and put us at ease right away. He was extremely knowledgeable about the car and answered all of our questions. We had a great experience and I highly recommend Patrick as a salesperson. More

I highly recommend this dealership! I recently visited Ganley Honda in Noth Olmsted and overall, it was a great experience! This was my first time getting a car because I just became a l I recently visited Ganley Honda in Noth Olmsted and overall, it was a great experience! This was my first time getting a car because I just became a licensed driver in December. The quality of customer service shown at this dealership was amazing! When we arrived, the car salesman, Patrick, greeted us before we even got to the door. He was very friendly, relatable, funny, and had an overall great personality. He was patient, enthused, and explained the car thoroughly. He continued to ask if I and my family had any questions along the way which was a great quality. The test drive was fun he was so nice in making sure we were comfortable with offering water, cookies, coffee, etc. The process from start to finish was enjoyable. When I was ready to drive off the lot with my car, Patrick made sure I set up my Bluetooth setting and made sure I was comfortable. We ended with a big hug and I am blessed that he was the one that met us at the door. I highly recommend Patrick to whomever decides to check out Ganley Honda in North Olmstead. Patrick, if you're seeing this, you're AWESOME! Thank you so much for the fun experience. -Amber More