
Ken Ganley Honda North Olmstead
North Olmsted, OH
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always great Over the past 15-20 years, I have bought and serviced my cars at Ganley Honda. The staff are kind, helpful, patient and wonderful to deal with. I have Over the past 15-20 years, I have bought and serviced my cars at Ganley Honda. The staff are kind, helpful, patient and wonderful to deal with. I have never had a bad experience here and recommend it to friends and family all the time. More
Excellent The service representititve had a warm and trully caring personality. James followed through with my concerns regarding a tire leak. I have been sea The service representititve had a warm and trully caring personality. James followed through with my concerns regarding a tire leak. I have been searching for the cause of the leak for over a year and the Honda service center found the leak in the air steam. I no longer have to make my monthly stop at the gas station to inflate a leaking tire. More
Friendly; no pressure; helpful Before I went to Ganley Honda and met Jake Filimon, I dreaded going into a car dealership. I dislike being pressured to buy so much that I have polite Before I went to Ganley Honda and met Jake Filimon, I dreaded going into a car dealership. I dislike being pressured to buy so much that I have politely said, "Goodbye" to get away from it. Mr. Filimon exemplified how a car buying experience should be from the first handshake to the last. In addition, he went out of his way to get the car I really wanted. He provided all the information about the purchase clearly and kept in contact throughout the process. You will like Ganley Honda because of him. He was upbeat and positive always, even when I declined an option. More
Friendly, good service Wendy in Service is great - every time I bring the car in for maintenance, or repairs she has been there. Keeps you in the loop and updated as to wha Wendy in Service is great - every time I bring the car in for maintenance, or repairs she has been there. Keeps you in the loop and updated as to what is going on with repairs, etc. Service is always done in a timely manner and the driver to the rental car place was nice. More
CUSTOMER SERVICE From the moment I drive my car into the service area I am greeted with a friendly person. They have the most friendly staff anywhere. You are treated From the moment I drive my car into the service area I am greeted with a friendly person. They have the most friendly staff anywhere. You are treated first class. The timeline they give you is always pretty accurate. More
Professional service Very professional and efficient, friendly service. When another service did not honor my scheduled appointment, I called Ganley to see if they had any Very professional and efficient, friendly service. When another service did not honor my scheduled appointment, I called Ganley to see if they had anything available - after all, I had taken the day off work already - and James said of course, come in. He met me and wrote up the order, listening to my concerns. I waited in a comfortable waiting room - free coffee! Work was completed in a timely fashion and they even washed my car. More
great job . The staff was very professional. It made it easy to work with them. It was very quick .. They answered all my questions . and every thing they said . The staff was very professional. It made it easy to work with them. It was very quick .. They answered all my questions . and every thing they said was going to be done was done More
Good sleection, quick and efficient sales process Mike Profitt was able to find a vehicle that met our needs. Mike and team were able to close the deal and deliver the vehicle in the same day! Mike Profitt was able to find a vehicle that met our needs. Mike and team were able to close the deal and deliver the vehicle in the same day! More
Service quality This was my first time at this dealership and I was extremely pleased with the service and the way I was treated. Wendy was friendly and helpful and This was my first time at this dealership and I was extremely pleased with the service and the way I was treated. Wendy was friendly and helpful and explained everything thoroughly More
excellence Very professional and sensitive to my needs. Will refer this dealer and Mike Proffitt my Sales Consultant in the future to family,friends and neighbor Very professional and sensitive to my needs. Will refer this dealer and Mike Proffitt my Sales Consultant in the future to family,friends and neighbors. Thank you for your awesomeness service. More