Ken Ganley Honda North Olmstead

SERVICE WAS OUTSTANDING AND QUICK. ONLINE APPOINTMENT IS VERY CONVENIENT. THE REMODEL OF DEALERSHIP WAS AMAZING-THE NEW WAITING AREA IS VERY SPACIOUS AND C WAS OUTSTANDING AND QUICK. ONLINE APPOINTMENT IS VERY CONVENIENT. THE REMODEL OF DEALERSHIP WAS AMAZING-THE NEW WAITING AREA IS VERY SPACIOUS AND COMFORTABLE. More

My son buying his first car Held the car for us to get there so we could drive home with it. No hassles with the purchase and didn't take all day. My 20 yr old son is very ple Held the car for us to get there so we could drive home with it. No hassles with the purchase and didn't take all day. My 20 yr old son is very pleased with the car especially since it wasn't on his initial list of cars he was considering More

Excellent Dealership, Staff, and Facilities I was thoroughly satisfied with my vehicle purchase from Ganley Honda. Steve Salem and Mike Sheppard provided me prompt and accurate service, both du I was thoroughly satisfied with my vehicle purchase from Ganley Honda. Steve Salem and Mike Sheppard provided me prompt and accurate service, both during open hours and even after the dealership closed. Both are very friendly and the whole staff were very warm to me and my kids. More

Great Experience! I have never enjoyed buying a new car before. That is, until I went to Ganley Honda. Kelly Kidd made my buying experience relaxing, conversational, I have never enjoyed buying a new car before. That is, until I went to Ganley Honda. Kelly Kidd made my buying experience relaxing, conversational, educational and fun. She was very knowledgeable, listened to what was important to me in a car, and answered all my questions. I felt zero pressure and was very excited to make my decision. I am very proud to be driving the 2017 Honda CRV! More

Very understanding and helpful Breaks went out and i had to get a new car. Giovanni understood that I was a recent graduate and never had car payments before. Helped me get a nice ' Breaks went out and i had to get a new car. Giovanni understood that I was a recent graduate and never had car payments before. Helped me get a nice '12 civic in exelent condition. Very happy over all and will be back. More

Amazing Experience When my husband and I walked into Ganley Honda, we were greeted by Giovanni Izzo. He was wonderful! He made us feel so comfortable and never pressur When my husband and I walked into Ganley Honda, we were greeted by Giovanni Izzo. He was wonderful! He made us feel so comfortable and never pressured us into buying a car right away. He answered all of our questions and engaged in conversation. He knew that we wanted a family car because we are expecting our first child in July. When we went to go pick up our car, he went over all the features again to make sure we got it down. If I ever have a question, I know to call or email Giovanni at any time. Thank you Gio!!!! More

They did exactly what they said. My salesperson, Steve Salem, was very quick to respond to any questions. The deal that they gave me was exactly what he promised me. The time f My salesperson, Steve Salem, was very quick to respond to any questions. The deal that they gave me was exactly what he promised me. The time frame at the dealership was minimized as they had things ready to go for me. Steve was a straight shooter and I would gladly recommend Ganley Honda and Steve Salem. Dave Runser was also really good during the purchase. Good people. More

Nanosecond (Internet) Purchasing at it's finest! Flew in from Florida to assist my son with his first car purchase ever involving a trade. Son lives in Columbus, I was in Florida, his existing car w Flew in from Florida to assist my son with his first car purchase ever involving a trade. Son lives in Columbus, I was in Florida, his existing car was in local Honda shop for repairs, he has no credit, local dealer offered a trade on a Ford Escape he liked and test drove, but too many miles. He rents car from Dealer until I can get there. Spent an entire week looking online for well maintained, 1-owner Car Fax used Escapes at or around $10k. Found many likeables, with some being sold before I could arrive. Upon arrival on Saturday PM, we had 3 Visits scheduled with site unseen (Photographic) offers made on his trade, 1 in Columbus and two near Cleveland including one at Ganley Chevrolet and one at Ganley Honda. Local visit at Ricart Auto Mall on Saturday evening was okay, but the vehicle was not that impressive even though the photos led us to believe otherwise and trade offer respectable. Both Ganley Dealerships, on the other hand, top notch! All involved knew my situation and agenda and decision to allow my son to have the final say! And then there was Tiffany at Ganley Honda! OMG! What a blessing! For every challenge, like towing an undriveable car 134 mikes away without breaking the bank, there was a solution! Her creativity and attention to detail at every corner and speed bump were phenomenal! No problem too big to make my trip from Florida worthwhile, yet alone another 2 hour car trip with my son from Columbus productive. And you would never know she was even a salesperson when our initial contact involved conversations about Disney Cruises for families with young kids and Cheshire Cats from Alice in Wonderland wondering where to go next! And the best thing about her, was that everything she said rang true! The car on her lot was impeccable! Something many other salespeople claim about their used cars, but in this case, absolutely a truth! What a find! And by that, I mean a top-notch salesperson who knows her product, is willing to go the extra mile to overcome obstacles, very friendly and personable and above all...polished!! A rare gem indeed! And to think I flew over a thousand miles to meet her and find a reliable, we'll maintain car for my son who just left the nest! Thank you Tiffany for the Best Sunday Afternoon purchase my son and I have ever made! My highest, highest recommendation for anyone with similar needs. More

fast professional service My safety recall, tire rotation and oil change were completed on time as promised. I appreciated the additional maintenance checkup on other importan My safety recall, tire rotation and oil change were completed on time as promised. I appreciated the additional maintenance checkup on other important operations/parts. More

Service leads to sales The service department at Ganley Honda is excellent. Wendy Fees has a great deal of expertise and has provided the service recommendations needed to The service department at Ganley Honda is excellent. Wendy Fees has a great deal of expertise and has provided the service recommendations needed to maximize the life of our vehicles. Accommodations are made and solutions are found. That excellent level of service has maintained my connection to the dealership long after vehicles are purchased/leased. Through a routine maintenance appointment, we encountered Mike Homolak, who worked with us in leasing a vehicle. Mike also did an excellent job in dealing with us in a straightforward manner. Like Wendy, Mike was able to find solutions. I have already contacted Mike regarding another vehicle for a family member. In our case, on-going positive experiences with the service department at Ganley Honda have directly led to multiple purchases/leases with the sales department. More