
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Recall service. Great and friendly service. No wait.Picked up vehicle earlier than promised. Easy scheduling and was even given a free car wash which made it all the Great and friendly service. No wait.Picked up vehicle earlier than promised. Easy scheduling and was even given a free car wash which made it all the better. More
2017 Ridgeline Great Dealership to deal with...Service Dept was easy to deal with .I met with the Mechanic who worked on my Ridgeline, He did a great job. I will be Great Dealership to deal with...Service Dept was easy to deal with .I met with the Mechanic who worked on my Ridgeline, He did a great job. I will be back for all service needs. More
Wonderful experience! It isn't every day one purchases a new vehicle, and it had been 10 years for us! Love our new Odyssey! Our thanks to Mike Sheppard for his easygoing It isn't every day one purchases a new vehicle, and it had been 10 years for us! Love our new Odyssey! Our thanks to Mike Sheppard for his easygoing nature, and willingness to help with answering any questions we had. Patrick Kanieski as our salesperson was so helpful, knowledgeable, extremely patient, and truly went above and beyond for us! Everyone was attentive, friendly, very accomodating. Altogether an enjoyable experience! More
Exceptional and honest! We have purchased four vehicles through Ganley since 1999 and the servicing on each has been excellent since then. Wendy Fees, in particular, has been We have purchased four vehicles through Ganley since 1999 and the servicing on each has been excellent since then. Wendy Fees, in particular, has been a mainstay for our household and is one of the central reasons we coming back. Also, the new servicing center that opened last year is fantastic. A great job remodeling the entire dealership! More
CRV brakes James Z. was very flexible & helped me get my wife's CRV in for brake check. Technician found a few other problems besides brakes & airbag recall so James Z. was very flexible & helped me get my wife's CRV in for brake check. Technician found a few other problems besides brakes & airbag recall so we were able to get everything done on one trip. More
Excellent The service was fast, friendly and they were able to get the work done perfectly to fit my busy schedule They were extremely informative on the detai The service was fast, friendly and they were able to get the work done perfectly to fit my busy schedule They were extremely informative on the details of my service and else needs to be done More
Oil change and Brakes I took my car into Ganley Honda for a prepaid oil change. I had also let them know that I heard a high pitched noise while driving on the highway. The I took my car into Ganley Honda for a prepaid oil change. I had also let them know that I heard a high pitched noise while driving on the highway. They looked into it and I needed new brake pads. They were able to do the service the same day. They also noticed that I was missing a dipstick to my transmission fluid. They had changed it a year ago. They ordered the part and scheduled a follow up to change the transmission fluid at no cost. More
Airbag recall. Excellent service. Wendy from service was very helpful and excellent! Waiting area was exceptionally clean . The coffee machine and cookies were enjoy Excellent service. Wendy from service was very helpful and excellent! Waiting area was exceptionally clean . The coffee machine and cookies were enjoyable while waiting for the service to finish. Excellent dealership 👍👍👍 More
My review As always, I was happy with te service. One disappointment, I was asked iF I wanted my CRV washed...said yes but it was not done. Yes it was cold bu As always, I was happy with te service. One disappointment, I was asked iF I wanted my CRV washed...said yes but it was not done. Yes it was cold but I now need to take it to. Carwash. :-( More
Beware Of Any Favors Offered Made a deposit, still waiting on refund-More so, finance lied saying they couldn't get me approved (I was already approved (not just pre-approved) whe Made a deposit, still waiting on refund-More so, finance lied saying they couldn't get me approved (I was already approved (not just pre-approved) when I walked in, they were just running my info to see if they could offer me a better rate). Finance lied saying I wasn't actually approved but they could approve me for the newer, more expensive, double the monthly payment w/a higher interest rate model. They also claimed that a 1099 tax form, previous year tax returns, pay stubs, payroll printout, & bank statements weren't proof of income. I walked-went to another dealership & left with a vehicle (all w/out proof of income, why? Because I was already approved!!!). Would never recommend this dealership to anyone I care about. ***Called you quite a few times and left voicemail-never heard back, so...*** More