
Ken Ganley Honda North Olmstead
North Olmsted, OH
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fast and frindly service Fast and friendly service -it was to replace one air bag on my car. Recall notice on Honda FIT.. My husband did not have to wait long to get the v Fast and friendly service -it was to replace one air bag on my car. Recall notice on Honda FIT.. My husband did not have to wait long to get the vehicle serviced More
Service Culture I give much credit to Ken Ganley for building an organization focused on delivering a quality product Within a top notch service organization. That I give much credit to Ken Ganley for building an organization focused on delivering a quality product Within a top notch service organization. That team in North Olmsted is exemplified quality from the minute I drove my car into the bay until I was leaving the bay. I wish other dealers would pay attention. Tony D. Parma, OH More
Wendy is the BEST! Wendy is always a pleasure to deal with!! She is knowledgeable, personable and always picks the cash out of my wallet with a smile! Wendy has consi Wendy is always a pleasure to deal with!! She is knowledgeable, personable and always picks the cash out of my wallet with a smile! Wendy has consistently given me fair and straight answers to my service questions. I have been her customer for over 10 years! and I purchase my autos at Ganley Honda because of Wendy! Ron Hazelton the GM, and Ed Stein Service manager are two seasoned professionals who operate with the best interests of the customers at heart! I am looking forward to possibly purchasing a new 2017 CRV A loyal customer ! Jeff More
My 1st oil change I had a 7:30 am service appointment and I was about 10 minutes early and I was pleasantly greeted, my car was taken for its service and approximately I had a 7:30 am service appointment and I was about 10 minutes early and I was pleasantly greeted, my car was taken for its service and approximately one hour later it was returned and washed. Great job! More
Mike sales Mike has a Great personality, along with everyone else I had dealings with while buying the 2015 van. I did tell Mike he did win me over as my new sal Mike has a Great personality, along with everyone else I had dealings with while buying the 2015 van. I did tell Mike he did win me over as my new salesman, so we will be back for our next civic for our daughter.. Thanks again Debbie More
great service all the time! this dealership has always been wonderful to deal with. when i bring the vehicle in for routine maintenance(oil changes) they always check everything this dealership has always been wonderful to deal with. when i bring the vehicle in for routine maintenance(oil changes) they always check everything & let me know if anything has to be done at that time or if it can wait until the next time. they have never recommended anything be done that wasn't necessary(like some dealerships do). Wendy is an absolute credit to this dealership. She goes over everything with you and listens to any questions or concerns you might have and gets the info to the service area so all your items are addressed. More
Just GREAT I would give all of the personnel that helped me purchase my new vehicle a excellent rating. Bobby Ross and Mike Homolak assisted me with my purchase. I would give all of the personnel that helped me purchase my new vehicle a excellent rating. Bobby Ross and Mike Homolak assisted me with my purchase. They were very kind and attentive. They answered all of my questions and have called me since I purchased my vehicle to make sure I am satisfied. I would recommend this Honda dealer to my friends. More
Excellent experience Checked online then called. Had an appointment with excellent salesperson, Tiffany Kruzer. Gold level sales and we could see why. Treated with respect Checked online then called. Had an appointment with excellent salesperson, Tiffany Kruzer. Gold level sales and we could see why. Treated with respect and given all information to make a decision. Left with a new CRV! Great dealership! More
Great experience! Everyone I spoke with was so nice and helpful. They even found me a 50.00 coupon toward my visit! Will definitely go back again. Everyone I spoke with was so nice and helpful. They even found me a 50.00 coupon toward my visit! Will definitely go back again. More
Pleased with oil change service Service was performed in a timely fashion. Service rep was courteous and efficient. The waiting area was clean and comfortable. The entire dealersh Service was performed in a timely fashion. Service rep was courteous and efficient. The waiting area was clean and comfortable. The entire dealership was recently remodeled and now exudes a very professional air. More