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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,021 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,021 reviews

September 19, 2016

Terrific team at Ganley Honda The team at Ganley Honda is terrific. They genuinely work with you to try to finalize the deal so that both the buyer and seller feel good about the More

by Sandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Reebel
September 16, 2016

AWESOME EASY LEASING DEAL I would like to commend Adam Reebel on a job well done!! When I called and spoke to Adam about leasing a civic, he kindly made the appointment for us More

by luvanjava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Mascia, Adam Reebel
September 16, 2016

Quick and easy! Eli Elias did a great job of getting us into our new minivan and out the door in one visit of less than 3 hours. More

by LoveMinivans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Elias
September 14, 2016

Do Not Waste Your Time Despite what is claimed, it is not possible to get any of answers to questions or even the courtesy of a response from Mike over the phone or via text More

by Jack B
Recommend Dealer
No
Employees Worked With
Mike Sheppard
Sep 15, 2016 -

Ken Ganley Honda North Olmstead responded

Sir, Allow me to apologize for any mis-understanding and aggravation you experienced. It is our policy not to offer trade value for vehicles that we have not seen and driven. It was not our intention to mislead, obviscate, or deceive you in any way. Its is simply ill advised to quote a value on a trade and then have to change the quote once we actually see the vehicle. We regret your disappointment and we are still willing to do what we can to earn your business or simply answer any of your questions. Sincerely, Mike Sheppard 440-261-4399

September 14, 2016

Welcoming Gio was very nice and funny from the get go with me. He is a great salesman!! My experience was awesome....I got to watch my Steelers play on Monda More

by Jess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sintoni, Giovanni "Gio" Izzo
September 10, 2016

Having knowledge of product and following a business modal e Having knowledge of product and following your business outreach has always been my key Eric M. Was a great connection for my wife and I were more the More

by Stoff020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheppard, Nick Lorenzo, Bob 'Hudi' Hudacek, Mike Sintoni, Eli Elias, Kelly Kidd, Eric Mercier
September 09, 2016

blessed My experience was good. We got family vehicle we were looking for. Everyone was nice and courteous with small children and Eric was eager to help meet More

by cstahl79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Mercier
September 06, 2016

Waste of time Started with an internet sales quote from Mike. Gave us an initial quote on a CR-V EX-L with navigation. We wanted an additional quote for a CR-V EX-L More

by hondashopper
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Proffitt
September 06, 2016

My salesman, Mike Proffitt was awesome. Mike was walking the lot when he asked me if I needed help. I was just looking at the time but ended up buying my new Honda Odyssey Touring. He got ri More

by Kobymel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sintoni, Mike Proffitt
September 05, 2016

Professional, Helpful and Fair- Outstanding! Just leased my 2nd van from Tiffany Kruzer at Ganley Honda. Both visits I experienced a very professional, friendly and easy car leasing experience. More

by Lessee of Honda
Recommend Dealer
Yes
Employees Worked With
Bob 'Hudi' Hudacek, Tiffany Haggerty-Kruzer, Mike Sintoni
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