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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,022 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,022 reviews

August 01, 2016

Great experience Tiffany is really good to work with and makes the transaction easy going. She addressed our concerns and did follow up as promised. Would recommend More

by Honda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
July 20, 2016

Extremely Helpful, Knowledgeable and Most Courteous My husband & I were intimidated with the technology on today's cars. Our sales agent, Eric Mercier, was most understanding and knowledgeable and all o More

by hondalady,4147
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mercier ( Our Sales Agent), James Zappitelli
July 11, 2016

Great Service Ganley Honda in North Olmsted always has a great selection of new Hondas, and also the best Lease deals in town. Eli Elias Is knowledgeable and very h More

by Gerald Reitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Elias
July 09, 2016

Amazing Experience!! I was very impressed with the service and vehicle selection Ganley Honda had. I was even more impressed with my sales associate Eli Elias and the rest More

by mwilliams69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Elias
July 08, 2016

Excellent service If you are looking for a dealer who will work with you as well as for you, look no further. Strongly recommend you see Eli Elias! More

by Jill Radzin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Elias
June 14, 2016

Finance department terrible Had a deal with the sales guys who were fair. Went to financing, and when I question my rate, the finance guy told me that I can take my business else More

by Jimmy Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Proffitt
Jun 17, 2016 -

Ken Ganley Honda North Olmstead responded

Dear Jimmy, Thank you for taking the time to share your comments and feelings about our dealership on DealerRater.com. Even though your comments did not shine a positive light on our dealership, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. You may contact me anytime to voice your concerns. Sincerely, Mike Sheppard 440-261-4399

May 12, 2016

On Line and In Person I worked with Mike Sheppard and the whole team at Ganley Honda to get our new Civic and it could not have been easier. I initially made contact with More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sheppard
May 03, 2016

They worked hard to earn my business Kelly and Mike worked to get me the best deal they could, and really took their time with me. I got the right car for me and a lease I could afford. More

by Crvguy2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whitney , Mike Sheppard, Kelly Kidd
May 02, 2016

Purchase of Honda Accord Everything was fine except it took a long time to get everything finalized but it was worth it in the end. Everyone was very friendly and helpful. I More

by Bernie Machovina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sheppard, Peter Kash, Robert Freiberg, Mike Sintoni, Giovanni "Gio" Izzo, Anthony Mascia
May 02, 2016

My experience with Ganley was excellent. My car buying was very professional and the process was streamlined due to the help of Eli Elias. Eli managed the process from my original inquiry (Tr More

by rickneub
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Elias, Whitney Romito-Mason
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