
Ken Ganley Honda North Olmstead
North Olmsted, OH
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superior sales service Superior service. Enjoyed working with Pete Kash and Eli Elias. Very enthusiastic, knowledgeable and a pleasure working with them. No sales pressure. Superior service. Enjoyed working with Pete Kash and Eli Elias. Very enthusiastic, knowledgeable and a pleasure working with them. No sales pressure. Very responsive to my questions. More
A time many dislike became a great interpersonal experience! Peter, and Elias did a superb job throughout the sales process. Their friendliness and helpfulness made the experience much more pleasant than I expe Peter, and Elias did a superb job throughout the sales process. Their friendliness and helpfulness made the experience much more pleasant than I expected. Then, Mike was ready to sail through the documentation process, making it surprisingly brief despite its thoroughness. More
Comfortable. Didn't feel pressured The experience was comfortable, and went relatively fast in comparison to previous transactions. While waiting for the vehicle to be delivered, he did The experience was comfortable, and went relatively fast in comparison to previous transactions. While waiting for the vehicle to be delivered, he did not seem to mind waiting with me and just talking. He went through several options before I made my decision. More
Good Experience Purchasing a new car is a little scary and stressful at least for me, and I hate being sold on something. The salesman we dealt, with was not pushy a Purchasing a new car is a little scary and stressful at least for me, and I hate being sold on something. The salesman we dealt, with was not pushy and let me take the time I needed to find the car I wanted. I came back to purchase the car from him because I was not hounded by emails and texts as I was with other salesman I had seen while looking at various cars. He was helpful, and pleasant to work with which made the experience more "fun" than stressful as I thought it would be. He also followed through on the things he said he would, which meant a lot from the initial test drives to driving away with the car. The gentleman from the finance department was also very pleasant and informative with out being too pushy about their add on offers. Both seemed like pretty honest people who tried to make things fair during our dealings with them, I would recommend them both to anyone looking for a car. More
Fantastic As soon as I walked in there was just so much involvement with the dealer, my self, and other specialists there; all around fantastic service! As soon as I walked in there was just so much involvement with the dealer, my self, and other specialists there; all around fantastic service! More
Recent visit to Ganley Honda I have been a Honda fan for years and was looking for a Honda Civic. I stopped in Ganley Honda and had a very pleasant experience. My salesman, Giov I have been a Honda fan for years and was looking for a Honda Civic. I stopped in Ganley Honda and had a very pleasant experience. My salesman, Giovanni Izzo, was very helpful throughout the entire process, and addressed all my concerns. He has been diligent with any follow up and I would recommend this Dealership and Giovanni Izzo to all my family and friends. More
2016 CR-V Purchase After researching several dealerships online, Ganley responded to my inquiry quickly with a reasonable quote with a follow up phone call. I set up a After researching several dealerships online, Ganley responded to my inquiry quickly with a reasonable quote with a follow up phone call. I set up a time to come in and test drive the vehicle I was interested in, a 2016 CR-V Touring edition, the same day. Very pleased with the handling and ride, from both the front and back seats. Color of the test drive vehicle was very appealing. The sales consultant, Dave Runser, gave us a very reasonable trade in value for our current vehicle which sealed the deal. Without any high pressuring, we purchased the car that very same day. Dave spent a good long time explaining the console set up and how to navigate through the information panel. There was some difficulty connecting up a smart phone through HondaLink, which required that we purchase an HDMI cable. This wasn't expected and is somewhat inconvenient that the app doesn't work via Bluetooth technology. Several days later, we realized that the check we made out was from the wrong bank account. The Finance Manager was very accommodating in helping us resolve this mistake. We are very pleased with our purchase and the ease in conducting what can often be a very frustrating transaction. More
Bought a 2016 Honda Accord from Dave Runser I recently went in to Ganley Honda to purchase my first car. I was immediately greeted by Dave Runser at the door, and from that point forward, he tre I recently went in to Ganley Honda to purchase my first car. I was immediately greeted by Dave Runser at the door, and from that point forward, he treated my party with helpfulness and kindness. This dealership is very knowledgeable about their product as well as the car industry as a whole. They were able to provide answers to any questions we had with a true sense of honesty and integrity. Not once did we feel taken advantage of or that we were being mislead. Dave was extremely understanding to my needs as a first time car owner on a budget, and he fought to work out a great deal for me. I would recommend Dave Runser and this dealership as a whole to any friends or family looking for a leading quality car and great customer service. More
First Car 2016 Honda Civic My experience at Ganley Honda North Olmsted on 12/5/15 was exceptional. Kelly Kidd was wonderful and very helpful. She listened to what I wanted, my c My experience at Ganley Honda North Olmsted on 12/5/15 was exceptional. Kelly Kidd was wonderful and very helpful. She listened to what I wanted, my concerns, and I never felt pressured. As someone who has not so great credit and has never purchased a vehicle, I was still treated with respect and great service. Mike Sintoni in the finance department was extremely detailed and answered all of my questions. More
I am very please with Ganley Honda. I recently purchased a 20l6 Accord Touring. Everyone at Ganley was very helpful and made my experience a very good one. Giovanni Izzo was my salesp I recently purchased a 20l6 Accord Touring. Everyone at Ganley was very helpful and made my experience a very good one. Giovanni Izzo was my salesperson and was extremely courteous and went way out of his way to be helpful in making sure that I understood how to operate all of the features on this car. I have dealt with Ganley Honda for quite a few years and have always been very pleased with the sales and service departments. More