
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Stress free and very smooth. No waiting. Out salesperson worked with us and got us a fair deal. We have worked with her before, and she kept in touch with us in between sales. She followed up Out salesperson worked with us and got us a fair deal. We have worked with her before, and she kept in touch with us in between sales. She followed up with us and was willing to work around our schedule. The car was ready when we came to pick it up, and all of the paperwork was complete. No high pressure selling. More
Kelly Kidd Outstanding attitude, customer service, problem solving and a great overall experience. We would recommend her to anyone who is buying a car. We lov Outstanding attitude, customer service, problem solving and a great overall experience. We would recommend her to anyone who is buying a car. We love the Honda products. More
car purchase When purchasing my 2014 Mazda 3, Eli was very eager to sell. He was polite and courteous. Overall he did a fine job. Although the business manager When purchasing my 2014 Mazda 3, Eli was very eager to sell. He was polite and courteous. Overall he did a fine job. Although the business manager Mike Blackmur was not straight forward about the service contact options. More
Great experience My visit to Ganley Honda was a very satisfying experience. As a first time car leaser, Corey Waterwash showed much interest in making sure that my vis My visit to Ganley Honda was a very satisfying experience. As a first time car leaser, Corey Waterwash showed much interest in making sure that my visit was informative. His enthusiasm for excellent customer service made my decision to lease a car from Ganley. I hope I continue to have such wonderful assistance with any other visits that I make to Ganley Honda. More
Very professional and worked with me in finding the right ca My salesman Hazem Hazmo worked a lot with me in order to find the vehicle that my family and I needed. He exhausted all options and was patient in the My salesman Hazem Hazmo worked a lot with me in order to find the vehicle that my family and I needed. He exhausted all options and was patient in the process. We had a new addition to the family and needed a larger vehicle. He showed me all available options and different ways to finance it. He is a good at his job and takes the time of his customers seriously. I strongly recommend him to anyone who is looking to purchase a vehicle. More
Straightforward Prices and Service My fiancée and I visited this dealership after having gone to several others in search of a decent deal on a new lease. We had just moved to Clevelan My fiancée and I visited this dealership after having gone to several others in search of a decent deal on a new lease. We had just moved to Cleveland from New York City and (apologies for enforcing the stereotype) we like to get to the point, make our decision, and carry on. After having sat through the run-around at the previous dealerships (repeated trips to "see what the manager can do," only to have the price dropped in small increments over and over) we were getting worn out with shopping around. Thankfully, when we arrived at Ganley Honda, we were greeted by Mike "Gronk" Proffitt seconds after walking in the door and the rest is history. Mike was knowledgeable and got straight to the point without being pushy. He quickly recognized we were the kind of people who just want to skip the drawn-out negotiating phase and get to the bottom line. The first offer he gave us was the one we eventually took. He promised he would beat the monthly payment and overall value of every other dealership we went to. Without going into detail, let's just say he delivered (and NOT just by a couple bucks). While we pondered the offer, he presented us with a complete (non-biased) side by side comparison of the car we were looking at that day with the cars we considered from the previous dealerships. We hadn't planned on committing until a later date, but by the time we left, we felt confident enough that we were getting the right car at the right price so we pulled the trigger and haven't felt an ounce of regret since. Thanks Mike and Ganley Honda for being different than the rest. 10/10 will buy from this guy and this dealership next time I need a car. More
I Keep Coming Back. I received a mailer advertising for low mileage used cars like my 2011 CRV, and I came into the dealership skeptical and with no serious notion that I I received a mailer advertising for low mileage used cars like my 2011 CRV, and I came into the dealership skeptical and with no serious notion that I would buy a new car. Mike Sheppard turned me over to Giovanni who did a great job. Giovanni didn't have to sell me on the 2015 CRV (It's a great car.) but he did do a great job of familiarizing me with the new features, and he worked hard to structure a deal that made sense and worked for me. I couldn't be happier. More
Excellent Experience Giovanni made my experience seamless. He worked with me to negotiate the best possible terms for both parties while allowing me to walk away with the Giovanni made my experience seamless. He worked with me to negotiate the best possible terms for both parties while allowing me to walk away with the vehicle I wanted under terms I was confident with. I will definitely return to Ganley for my next vehicle. Thanks, Giovanni! More
Great Experience. Highly Recommend Corey Waterwash is the sales associate to go to. He and his manager worked with me in order to get me the best deal possible. Corey also made the clos Corey Waterwash is the sales associate to go to. He and his manager worked with me in order to get me the best deal possible. Corey also made the closing paperwork extremely easy. We called ahead to get a price and by time we got the paperwork was almost complete The closing process went extremely smooth thanks to Corey. Overall, extremely happy with my experience and purchase. More
Extremely pleasant experience It was an overall wonderful experience from beginning to end. Giovanni Isso, our salesman worked very hard to get us exactly what we were looking for, It was an overall wonderful experience from beginning to end. Giovanni Isso, our salesman worked very hard to get us exactly what we were looking for, he took his time with us and made sure we were happy with our new car before we drove it off the lot. I highly recommend him, he's a hard worker, great personality and I know if you went to him he wouldn't disappoint you. More