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Ken Ganley Honda North Olmstead
North Olmsted, OH
4,032 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,032 reviews
July 13, 2015
Professional and Personable My husband and I were looking for a new vehicle very very early in the morning. A lot of car salesmen passed us on their way into the building, but Gi My husband and I were looking for a new vehicle very very early in the morning. A lot of car salesmen passed us on their way into the building, but Giovanni came right up to us when he arrived and offered his assistance. He listened to what we wanted, was able to answer a ton of questions regarding various vehicles and their options, and helped us choose the right car for our needs. He and his sales manager Nick were willing to work with us to get the price and payments to meet our budget. I couldn't be happier with Giovanni's service and I love the new CRV!! I would absolutely recommend him to anyone looking for a new or used automobile. More
by Lindsey.Friedrich
Employees Worked With
Nick Lorenzo, Giovanni "Gio" Izzo
July 13, 2015
Amazing Experience We walked in cold and walked out with a,New lease within 3 hours! Great dealership. Very easy to work with. Mike Profit was very easy helpful and hon We walked in cold and walked out with a,New lease within 3 hours! Great dealership. Very easy to work with. Mike Profit was very easy helpful and honest.we told him what we wanted to spend . There was no pressure to spend more. Would definitely return and recommend to anyone . More
by honda repeat X4
Employees Worked With
Bob 'Hudi' Hudacek, Mike Proffitt
July 12, 2015
The service was fantastic and the process was great. I had a wonderful experience dealing with Ganley Honda. I was greeted as soon as I walked in the door. They made us feel welcome and I was assisted I had a wonderful experience dealing with Ganley Honda. I was greeted as soon as I walked in the door. They made us feel welcome and I was assisted right away. Everything was explained in detail and I felt no pressure from Robert or Bob. At the end of the deal, Robert (Who made the experience SO FUN) gave us his cell phone and let us know if we need anything to call. I truly believe they care about their customers and want each person to be happy with their purchase. Not only will I go back to Ganley for all my future purchases but I will tell everyone I know to do the same. Best experience yet.. More
by lori23
Employees Worked With
Bob 'Hudi' Hudacek, Robert Freiberg, Mike Sintoni
July 12, 2015
USAA CAR BUYING SERVICES It went as expected utilizing USAA Car Buying Services in collaboration with Ganley Honda. Jake did an excellent job in assisting us today with our pu It went as expected utilizing USAA Car Buying Services in collaboration with Ganley Honda. Jake did an excellent job in assisting us today with our purchase of the 2015 Honda Odyssey. More
by Soldier
Employees Worked With
Mike Sheppard, Peter Kash, Jake Filimon
July 10, 2015
Fantastic Experience! All I have to say is I went in with the intent to buy a car and did just that. i'm not one who like the experience of buying a car....but this was di All I have to say is I went in with the intent to buy a car and did just that. i'm not one who like the experience of buying a car....but this was different. The staff at Ganley...particularly Eli Elias, were not only professional but a lot of fun and very accommodating . I got exactly what I wanted....for the monthly payment I wanted. The process was FAST....faster then any other time that I purchased a car. I went in at 11:00 and drove off in my new vehicle 2.5 hours later. Go to Ganley Honda, you won't be disappointed. More
by DawnInTheCLE!
Employees Worked With
Peter Kash, Eli Elias
July 09, 2015
Great experience Very helpful and friendly all around the dealership. They worked hard to accommodate our budget and even stayed well past closing time to finalize the Very helpful and friendly all around the dealership. They worked hard to accommodate our budget and even stayed well past closing time to finalize the deal. More
by town and country lover
Employees Worked With
Mike Blackmur, Hazem 'Hazmo' Tannous, Mike Sintoni, Mike Proffitt
July 08, 2015
I have found a friend in a dealership. Very kind, honest, and helpful. They definitely went out of their way to accommodate me! I feel like I can call or ask any questions I have, no matter Very kind, honest, and helpful. They definitely went out of their way to accommodate me! I feel like I can call or ask any questions I have, no matter what time or day. They treat me as a friend rather than as a client. More
by dishinitup51
Employees Worked With
Ron Hazelton, Eli Elias
June 30, 2015
Very positive experience Extremely competitive prices, very quick to respond and easy to work with. Contacted a number of dealers regarding pricing on a particular model and t Extremely competitive prices, very quick to respond and easy to work with. Contacted a number of dealers regarding pricing on a particular model and they offered the best deal in about a 150-mile radius. We ultimately made the purchase somewhere much closer to home, and I was sorry we couldn't give them our business. Can't speak to the experience of making an actual purchase from them, but the price and the experience of working with a sales representative were fantastic. More
by jes111
Employees Worked With
Max Cruz, Max Cruz
June 24, 2015
Great Experience I recently purchased a new car for the first time in over 8 years. Dave was very easy to work with and knowledgeable about the car I was intrested in I recently purchased a new car for the first time in over 8 years. Dave was very easy to work with and knowledgeable about the car I was intrested in. The process was very easy from the test drive to the final paperwork. More
by Bridge124
Employees Worked With
Dave Runser
June 24, 2015
Service is not very good here I took my car in for 2 issues. One is under warranty as it is a safety issue (seat belt). They didn't have the part in stock, promised they would ca I took my car in for 2 issues. One is under warranty as it is a safety issue (seat belt). They didn't have the part in stock, promised they would call me the next day to reschedule. I never received the call. So, a week later I called service who then transferred me to parts. I had to check with parts whether my part was in, then be transferred back to service to schedule my appointment. I have never had to check with parts before, as I feel that's the service departments job, not mine. I was able to get an appointment at a very inconvenient time for a mom with small children. I was treated poorly on the phone with no help to get me in during the morning due to small children. I can't believe they wouldn't follow up with me as promised and then didn't attempt to resolve the issue. This is for a safety issue, and shocked that Ganley Honda doesn't have more urgency around such an issue. The second problem (sliding door issue) they couldn't diagnosis the actual problem and came up with a great idea to fix both doors (even though only one door is an issue) for a total of $260/door. We said no, and will get it fixed at another place as they couldn't even say that what they wanted to fix would solve the issue. I have no idea why they feel I should fix the second door when it has no problems. I will be finding another Honda dealer to service my car in the future. More
by jb1234
Employees Worked With
n/a, Rachael Barney, Kelly Kidd
