Ken Ganley Honda North Olmstead

ganley honda I find some problems with the car after I came back home. They are helpful and help me solved the issue quickly. Hazmo is a nice and warm hearted guy I find some problems with the car after I came back home. They are helpful and help me solved the issue quickly. Hazmo is a nice and warm hearted guy and I am pleased talking with him. More

Fantastic service We were treated like royalty! Every single person that helped us acted like we had been friends forever! They were so personable and so kind. They did We were treated like royalty! Every single person that helped us acted like we had been friends forever! They were so personable and so kind. They didn't sell me anything that they didn't believe in. Easier car buying experience of my life. More

Painless Car Experience This was my first time dealing with Ganley Honda and I was very pleased with the experience. I lease my car so I do this every three years. I am hap This was my first time dealing with Ganley Honda and I was very pleased with the experience. I lease my car so I do this every three years. I am happy to report this was a painless and pleasant experience. More

Sales and experience Dave Runser was the sales consultant that I worked with. Very knowledgeable and helpful. I bought a pre-owned 2012 Honda CRV-Ex at a very fair price Dave Runser was the sales consultant that I worked with. Very knowledgeable and helpful. I bought a pre-owned 2012 Honda CRV-Ex at a very fair price. One of the draws to cars is the 125 point inspection that Ganley goes through on each pre-owned vehicle. Thanks Dave and Ganley Honda! More

Bought a practically brand-new vehicle and I'm in love! A year ago, I walked into Ganley Honda of North Olmsted and I spoke with Dave. Originally, I was not ready to purchase a car, but I was looking for t A year ago, I walked into Ganley Honda of North Olmsted and I spoke with Dave. Originally, I was not ready to purchase a car, but I was looking for the near future. Fast forward to a year later, and I asked Dave what he had available for me. I then went back to the dealership and Dave was very friendly and greeted me when I walked into the show room. I told him I was interested in the car I ended up purchasing and he was very knowledgeable about the technology features of the car. He answered any and all of the questions that I had and made sure I was comfortable... there was no pressure to buy and most importantly, Dave was personable and ensured me that this car was practical. Before test driving the car, Dave showed me all of the bells and whistles of what it could do. I brought my friend who is a Honda-fanatic and even he was impressed with Dave's knowledge about the car! I was so happy that I came back to Ganley Honda and more importantly, had Dave's help. On the finance side of things, Tim had me sign paperwork and it was quick and easy. Even in those few short minutes of signing papers, Tim's personality was able to shine through and it was a great experience! I love Hondas and I will continue to recommend Dave, Tim, and the Ganley Honda Team to all of my friends. No complaints, friendly and knowledgeable staff, and great products! More

Hands down, best dealer experience I've ever had. Hondas are Hondas are Hondas. They are some of the most affordable and reliable vehicles out there. I knew I was going to get another Honda, and it al Hondas are Hondas are Hondas. They are some of the most affordable and reliable vehicles out there. I knew I was going to get another Honda, and it all came down to 1) the price point and 2) how I was treated by the sales team. Ganley representatives Robert and Bobby made this an exciting, no-pressure situation. I've been to Jack Matia and Jay Honda, looking for a new Honda to purchase or lease - I grew up with Hondas and my '99 Civic was on its last legs - and neither particularly impressed me. I'm young and know practically nothing about leasing or buying and have never purchased a vehicle before. Both Jack Matia and Jay made me feel like I didn't have very many options, and automatically settled on a car for me. At Ganley, conversely, I was greeted with sincere friendliness and asked what *I* wanted (Ganley had been recommended to me by two different people). Robert sat with me and explained everything. He went over all of my options and had me check out different vehicles so that I knew, when I made a choice, that it would be the right one instead of blindly picking something. When it came to the actual test drive, Robert went over the whole car interface - in detail - with none of the "I don't know" nonsense. It makes a big deal when the sales employees actually know - and care - about what they're covering. He made sure to help me with the best financial options. He was honest and forthcoming with information. I never felt like I was being pressured... and, for the first time, I felt like I was having an enjoyable car shopping experience. I was able to lease a vehicle, and Bobby took the time to go over all of the paperwork. He made sure I knew what I was getting with my lease. He and Robert tag-teamed to ensure that I was taken care of, instead of ganging up on me and making me feel as though I was being given the run-around. Ultimately, it seems like Ganley really values its customers - and this is HUGE. I realize that this is a money-making business but at the other dealerships I felt like a transaction. I appreciate everything Robert, Bobby, and Ganley was able to do for me. I'm NEVER going anywhere else. More

Bought a fairly new used van Was good experience, no pressure to buy. Most of time this is not a good experience for me. Usually some dealers seem as though they may be doing you Was good experience, no pressure to buy. Most of time this is not a good experience for me. Usually some dealers seem as though they may be doing you a favor by looking at your trade in. More

Awesome Service Friendly, told me what i needed to know. knew how to answer most questions, and if they didnt know, they followed up. Great people working here. Friendly, told me what i needed to know. knew how to answer most questions, and if they didnt know, they followed up. Great people working here. More

Quick , easy...HONDA sells itself. BUT>>>above and beyond! I can't say enough about Giovanni: "Johnny" and his team. My adult son and I came in to buy out our leased Honda and expected it to be a long, boring I can't say enough about Giovanni: "Johnny" and his team. My adult son and I came in to buy out our leased Honda and expected it to be a long, boring process but NOT what happened. I drove the extra distance to get it done the best I could have expected. Kudos! More

Lease Experience Called the dealership on a lease ad that I saw in the Plain Dealer, Dave answered in New Car Sales, and told him I would be in later to test drive. W Called the dealership on a lease ad that I saw in the Plain Dealer, Dave answered in New Car Sales, and told him I would be in later to test drive. When we got there he was involved in a deal, so he sett us up for a test drive. When we returned he was finishing his earlier deal, so we waited for about a half hour. Since it was getting close to 5:30, we told him that we would come back on Sunday at Noon to finish the paperwork and pick up the car. When we arrived on Sunday, we checked out the car, went in to sign the papers, and we were out by 12:40p. Our salesman Dave, the General Manager-Nick, and our Finance person were all attentive, and met our needs. If I didn't talk so much, we could have been out of there in half the time! Nice job Ganley Honda!! More