
Ken Ganley Honda North Olmstead
North Olmsted, OH
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This is my first Honda, however my wife currently drives a 2012 CR-V. Tiffany Kruzer is an exceptional salesperson with a deep understanding of the customer and his/her needs. Her accolades speak volumes a 2012 CR-V. Tiffany Kruzer is an exceptional salesperson with a deep understanding of the customer and his/her needs. Her accolades speak volumes about the person she is when working with prospective car buyers. We were welcomed from the first phone call and her customer care continued after meeting her in person. She worked with us getting me into a 2013 CR-V and was very pleasant to work with. There was no pressure to purchase a vehicle and the main question asked centered on my comfort with the CR-V. Tiffany offered both phone and email communication after our purchase, inquiring if there was anything else she could do for us. My wife was able to secure a service visit, expedited by Tiffany herself, for her 2012 CR-V during our initial dealership visit. Tiffany truly treats the customer with great care, and we would have no reservation from buying a car at this dealership or from Tiffany again. More
Everyone I met at Ganley Honda was friendly and helpful. Tiffany was great to work with. She really listened to me and what I wanted in a vehicle. There was no pressure and I felt she really wanted me to ge Tiffany was great to work with. She really listened to me and what I wanted in a vehicle. There was no pressure and I felt she really wanted me to get the car my family and I needed at a fair price. We ended up purchacing the 2013 Honda CR-V which has all the space and versitility we need. It also has great fuel economy. The sales manager went out of his way to get the color I wanted, in the FWD version, as they did not have it on the lot. I was still given the same low price, even though they had to locate the vehicle. Tiffany has followed up with emails and phone calls to make sure I am happy with my purchase and to let me know she will be sending out emails with service specials. It's easy to see why she was salesperson of the month about 6 times in the last year. More
Just purchased a 2013 Accord at Ganley - it was a great experience and I'm very satisfied. Tiffany was terrific to work with - very helpful, answered all questions, provided great email and phone follow up experience and I'm very satisfied. Tiffany was terrific to work with - very helpful, answered all questions, provided great email and phone follow up and did an excellent job. No nonsense, straightforward info, no pressure, and really thoughtful, friendly service. All parts of the deal were great - pricing, trade-in, and financing - and all the people at Ganley that I dealt with were great. And the Accord is terrific - as I fully tested and compared 3 other similar vehicles, I know I got a good deal sand have been treated well. I recommend Tiffany and Ganley highly. More
The purchase of my new Honda Pilot was painless and exciting. All of the employees involved in the purchase are top notch and really involved my whole family. I would not hesitate to recommend Ganley t exciting. All of the employees involved in the purchase are top notch and really involved my whole family. I would not hesitate to recommend Ganley to my friends, family, and co-workers, as they made us feel like their "family." More
I have always owned and loved Hondas since I can remember. Of all the dealerships that I have been to, and its been many through the years I never received better service than from Ganley Honda. I remember. Of all the dealerships that I have been to, and its been many through the years I never received better service than from Ganley Honda. I recently purchased a 2013 Honda Pilot and I just love it! It is an amazing vehicle inside and out. The Salesman Brian and Manager Mike, that I purchased with were so professional, friendly and incredibly knowledgeable with any questions that I had. I must say, speaking from experience I never received that from any other dealership that I have purchased from before. I will continue to always purchase my vehicles with them and really happy that I finally found a Honda Dealership that puts the customer first! Those guys rock! More
When I was shopping for a 2013 Honda CR-V, frankly I visited several dealerships and I could get the same price or little lower for the same car at other dealerships, but I Ganley Honda, especially the visited several dealerships and I could get the same price or little lower for the same car at other dealerships, but I Ganley Honda, especially the sales person I worked with, showed that they wanted my business and meant it. And, that brought me back to them and I decided to buy from Ganley Honda. More
I didn't think the dealership itself had a lot of curb appeal upon pulling in, but I was pleasantly surprised once I walked in. The staff was very personable. I was greeted almost immediately upon en curb appeal upon pulling in, but I was pleasantly surprised once I walked in. The staff was very personable. I was greeted almost immediately upon entering the door. Brian Walls, my salesman, was very personable and knew a lot about the vehicle I was interested in. He seemed to ask all the right questions and had the answers to mine. I would have liked for the paperwork process after the purchase to have gone a little faster than it did. It did seem like I sat for a long time while waiting for the finance person to come with my paperwork. I felt like I was treated fairly, and I am the type who absolutely DREADS walking in to a car dealership. I would and have recommended Brian Walls and Ganley Honda to my family and friends. More
brian was very friendly and took his time talking to us about the crv that we bought. he also gave us a much better price than other dealers. we were totally satisfied with him and would recommend him to about the crv that we bought. he also gave us a much better price than other dealers. we were totally satisfied with him and would recommend him to others marge plaga More
Overall experience was great. We came back to this dealership after leasing a car a year ago, for our 2nd Honda! Staff was polite, knowledgeable and not pushy in any way. Upfront with pricing, nothing dealership after leasing a car a year ago, for our 2nd Honda! Staff was polite, knowledgeable and not pushy in any way. Upfront with pricing, nothing hidden. Will definitely come back for our next car. More
This is my fourth new vehicle from Ganley Honda and Tiffany Kruzer. So why would anyone keep coming back for more ... unless ... unless the experience continued to be exceptional in all aspects. Tiffany Kruzer. So why would anyone keep coming back for more ... unless ... unless the experience continued to be exceptional in all aspects. Tiffany worked with me to make sure everything I needed, wanted and was concerned about was answered and cared for. She is always friendly and professional. With each new car, the process became quicker, less stressful (maybe not even stressful at all), with all the details worked out in advance that could possibly be completed without me present. I am now driving the Honda that I wanted at the best price possible ... again. Thank You Tiffany and Ganley Honda! Jeff Zadzilka More