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Ken Ganley Honda North Olmstead
North Olmsted, OH
4,023 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 4,024 reviews
September 04, 2021
James was very helpful and kept me informed throughout the process. I appreciate his ability to explain in detail the problem and how to fix it. I'd come back for future car work. the process. I appreciate his ability to explain in detail the problem and how to fix it. I'd come back for future car work. More
by PHANIE816
Verified CustomerEmployees Worked With
James Zappitelli
September 03, 2021
The oil change was quicker than I thought it'd be, by the time I made my way around the store I went shopping at I was receiving a text letting me know it was finished....very quick and efficient time I made my way around the store I went shopping at I was receiving a text letting me know it was finished....very quick and efficient More
by EC.CLEANING75
Employees Worked With
James Zappitelli
September 02, 2021
Down to business, they try to get you in and out fast, but doing so made everything feel rushed. My van wasn't ready when I picked it up and it was still dirty on the inside that the salesman took it down but doing so made everything feel rushed. My van wasn't ready when I picked it up and it was still dirty on the inside that the salesman took it down to clean himself, and it was still dirty but we had to leave. Not at all what I expected from Honda, quite disappointing coming from this dealership. More
by SABARROGA
Employees Worked With
Ali Husien, Jeff Smith
September 01, 2021
My vehicle was serviced with an oil change and tire rotation in reasonable amount of time. The service representative was friendly and helpful. The lounge area was calm and comfortable during the short rotation in reasonable amount of time. The service representative was friendly and helpful. The lounge area was calm and comfortable during the short wait. Excellent experience. More
by RJC2020
Employees Worked With
James Zappitelli
September 01, 2021
Every time I need to get my vehicle serviced, everyone is always so friendly, welcoming, and helpful. I know my vehicle will be in good hands! always so friendly, welcoming, and helpful. I know my vehicle will be in good hands! More
by alexciaambroz
Employees Worked With
James Zappitelli
September 01, 2021
I have leased and financed many cars from Ganley Honda over the years. I am always satisfied by their service and the comforts of their service department, as well as the professionalism and kindness of t over the years. I am always satisfied by their service and the comforts of their service department, as well as the professionalism and kindness of their employees. More
by Turbo996
Employees Worked With
Michael Landino
September 01, 2021
My only criticism was that I had tried calling and leaving multiple messages a few days before appt and asked for call-back-no response. leaving multiple messages a few days before appt and asked for call-back-no response. More
by carolanneherbert
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
September 01, 2021
Regular service appointment. Happy with service. That is all I have to say don't force me or I won't bother to fill this out next time! It is obnoxious to force me to fill this out! all I have to say don't force me or I won't bother to fill this out next time! It is obnoxious to force me to fill this out! More
by SHPOE
Employees Worked With
Michael Landino
August 30, 2021
Andrew was extremely helpful and pleasant to have as a salesman. He compared deals to competing dealerships to show why his prices were so much better. He truly made the experience of buying a car honest salesman. He compared deals to competing dealerships to show why his prices were so much better. He truly made the experience of buying a car honest and easy! Great dealership staff. More
by SCHAAGENSEN
Employees Worked With
Bob 'Hudi' Hudacek, Bobby Ross, Andrew Wenner
August 30, 2021
Staff is friendly and efficient, waiting area is comfortable, and our vehicle was in a timely manner. I'm not a mechanic so I cannot check on whether the work done was good or not! comfortable, and our vehicle was in a timely manner. I'm not a mechanic so I cannot check on whether the work done was good or not! More
by oneilld1914
Employees Worked With
Gary in service
