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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,010 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,010 reviews

March 12, 2025

Everything went as expected. My oil change was free which only added to my pleasure today. More

by richmoly2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Mar 16, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 10, 2025

All staff was not polite and Customer service. The one lady act like she couldn’t help me because the other lady had my car information. She act like she couldn’t answer a question. She said she h More

by debrawalker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department when you bring your car in, I had a recall
Mar 13, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 10, 2025

Wendy is always professional when dealing with customers. She explains things well about what to expect. You feel very welcomed there! More

by Rami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Mar 13, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Rami, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2025

Repairs completed quickly and professionally I don’t mind driving a longer distance for good service More

by F947d1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Hadyn Fagerhaug
Mar 11, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Great customer service from my salesman Ethan, who was patient, knowledgeable and professional. Highly recommend contacting him for your new car needs. More

by Caf12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Uechi, Kelly Kidd
Mar 10, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 03, 2025

Had a great experience and my sales man was on the ball . Nothing but a great experience More

by Donaldkirkpatrick214
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dombrowski
Mar 10, 2025 -

Ken Ganley Honda North Olmstead responded

Hi Donaldkirkpatrick214, thank you for taking the time to leave a review for us at Ken Ganley Honda North Olmsted. We're happy we could meet your expectations!

March 03, 2025

Just had my car in for some maintenance work and a recall notice. I ate next door (Olive Garden) while the work was being performed and came back an hour later to pick up my car. Very pleased with the friend More

by pbstarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Mar 08, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

February 28, 2025

The people at North Olmsted are very cordial and polite and they tell you exactly what's going on. They tell you exactly what's wrong with your car what needs to be done immediately what can wait and they More

by Auntloulou12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Mar 03, 2025 -

Ken Ganley Honda North Olmstead responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 26, 2025

Overall, I really enjoyed my experience at the dealership and working with Daniel Crites. He was super helpful, supportive, and made the process smooth and stress-free. I also appreciated that the branch man More

by ladersara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Costa, Dan Crites
Feb 28, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!

February 25, 2025

Greeted promptly Everyone friendly, salesman was knowledgeable. Showroom clean and cherry. Would buy from this dealership again and would highly recommend. More

by Jeanne011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devin (salesman), Bob 'Hudi' Hudacek, Kelly Kidd
Feb 27, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you for choosing our dealership to purchase a new vehicle! We are happy to hear about your lovely experience. We look forward to seeing you again in our service department in the future.

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