
Ken Ganley Honda North Olmstead
North Olmsted, OH
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All staff was not polite and Customer service. The one lady act like she couldn’t help me because the other lady had my car information. She act like she couldn’t answer a question. She said she h The one lady act like she couldn’t help me because the other lady had my car information. She act like she couldn’t answer a question. She said she has your paperwork very rude. More
Great customer service from my salesman Ethan, who was patient, knowledgeable and professional. Highly recommend contacting him for your new car needs. patient, knowledgeable and professional. Highly recommend contacting him for your new car needs. More
Just had my car in for some maintenance work and a recall notice. I ate next door (Olive Garden) while the work was being performed and came back an hour later to pick up my car. Very pleased with the friend notice. I ate next door (Olive Garden) while the work was being performed and came back an hour later to pick up my car. Very pleased with the friendliness, professionalism, and speed with which the work was performed. More
The people at North Olmsted are very cordial and polite and they tell you exactly what's going on. They tell you exactly what's wrong with your car what needs to be done immediately what can wait and they and they tell you exactly what's going on. They tell you exactly what's wrong with your car what needs to be done immediately what can wait and they leave it up to you what you want to get done first. They're not pushy and they don't demand that you get it done immediately. I appreciate that because I've been elsewhere and they demand that I get it done Ganley is not like that and all of the people there are very nice. More
Overall, I really enjoyed my experience at the dealership and working with Daniel Crites. He was super helpful, supportive, and made the process smooth and stress-free. I also appreciated that the branch man and working with Daniel Crites. He was super helpful, supportive, and made the process smooth and stress-free. I also appreciated that the branch manager and Financial Business Manager took the time to meet with me and discuss various financial options. Even though now wasn’t the right time for me financially, I truly valued their transparency and professionalism. I look forward to returning in the future when the timing is better. Highly recommend this dealership for their excellent customer service! More
Greeted promptly Everyone friendly, salesman was knowledgeable. Showroom clean and cherry. Would buy from this dealership again and would highly recommend. knowledgeable. Showroom clean and cherry. Would buy from this dealership again and would highly recommend. More