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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,067 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,067 reviews

June 30, 2025

Service was friendly, helpful and informative. Would recommend someone to make sure their staff can drive manual, if they don't please teach them, they'll enjoy it! More

by KATSULLY84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 02, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 30, 2025

James was my service guy and he had great communication and got my issues aqua away under warranty. I feel like they really worked with me! More

by meanser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jul 01, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

June 30, 2025

The service department is great! Checking out was the worst. We do not agree to be charged 2% to use our credit card. Using a check was a nightmare for both customer and staff memb More

by Pstadnik58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Jul 01, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 30, 2025

Had a young man named Tommy help me look at a few cars for the past few days and he never pressured me into any car answered all my questions and just very respectful and after those few days I went back More

by joshbostwick123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas stringer , Jeff Smith
Jul 01, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. Please don't hesitate to reach out if there's anything additional we can do for you.

June 27, 2025

Ed stein and the entire service team does an amazing job and truly cares about their customers. I would go no where hear to purchase a car primarily because of Ed’s outstanding service leadership and the en More

by joerom67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t see mine
Jun 29, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

The staff is always helpful and courteous. Easy to get scheduled in for vehicle service. More

by bobcherpak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 22, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Honda North Olmsted. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 16, 2025

Had a wonderful experience from James today, while my car was serviced. Thank you James for your help! More

by kaylynnknight7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 18, 2025 -

Ken Ganley Honda North Olmstead responded

Thank you for choosing our service department and for taking the time to leave us a 5 star rating! We greatly appreciate your business and hope to see you again in the future.

June 15, 2025

Good location. Efficient, experienced sales personnel. Attentive to my requests for what I desired in a leased vehicle. More

by gheislman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer
Jun 16, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

I had an exceptional experience at Ken Ganley Honda North Olmsted. Ethan was really helpful & made the process smooth. I was able to walk out with a car I loved at a price I was comfortable with! Highly reco More

by tmcvay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan (Sales) , Andrew Wenner
Jun 10, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Fast, friendly service. Nice lounge with snacks. Very neat and clean dealership with free carwash. More

by 4salems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 10, 2025 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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