Ken Ganley Honda North Olmstead

Have had good experiences with Ganley with both My Hondas. Fast and efficient. No undo pressure on repairs or new car purchases. Wendy Fees has been great! Hondas. Fast and efficient. No undo pressure on repairs or new car purchases. Wendy Fees has been great! More

Ganley Honda has been nothing but courteous, helpful and fair since the day I bought my car 2 years ago. The service department has been very efficient and pleasant. fair since the day I bought my car 2 years ago. The service department has been very efficient and pleasant. More

It was exceptionally easy to make an appointment. The technician was ready to work on my car upon arrival. All work was done within a very short amount of time, The staff was very friendly, knowledgea technician was ready to work on my car upon arrival. All work was done within a very short amount of time, The staff was very friendly, knowledgeable and accommodating. More

Always greeted with a happy smile. I got the job done they said it would be done. Very professional. I will recommend them to others. they said it would be done. Very professional. I will recommend them to others. More

Needed to replace my catalytic converter on my Honda Civic. I was able to be scheduled quickly and the work was completed in a few hours. The price was reasonable. Service was excellent as usual. Civic. I was able to be scheduled quickly and the work was completed in a few hours. The price was reasonable. Service was excellent as usual. More

They were efficient and thorough and fit me in on a super busy day so we could safely take the car out to a necessary appt the next day busy day so we could safely take the car out to a necessary appt the next day More

How many ways can I say great service. My family has purchased several new Hondas from Ganley Honda. Each and every one was an excellent experience. purchased several new Hondas from Ganley Honda. Each and every one was an excellent experience. More

Ganley Honda is very welcoming and provides and provides a high level of service. The service staff is courteous and doesn't pressure to initiate work that can be deferred to a later time. By far the best a high level of service. The service staff is courteous and doesn't pressure to initiate work that can be deferred to a later time. By far the best dealership I have ever associate with. More

Friendly, speedy, comfortable. Pleasant experience. Now I will fill space to meet a silly 25 word minimum. 1 2 3 4 5 6 7 8 99 345 m Now I will fill space to meet a silly 25 word minimum. 1 2 3 4 5 6 7 8 99 345 m More

Be very careful and very detail orientated when dealing with this dealership. Recently purchased a used Honda from the dealership and the car itself is great. But we traded in our old car and we’re lied with this dealership. Recently purchased a used Honda from the dealership and the car itself is great. But we traded in our old car and we’re lied to from the sales person/finance on how the deal was working out. We were essentially told we would be getting $8500 on our trade in, $6000 of which would go to reducing the cost of the new vehicle. But what actually happened was we only got $6000 total on our trade in. Adding to this issue another dealership made an offer on our old vehicle for $9,000. We were fine with getting $500 less for the convenience of doing it all in one day and getting the car we wanted but not $3,000 less. I’ll take ownership in not catching the issue while signing the final paperwork, I’ll never make this mistake again. It’s still a very bad look on this dealership regardless. When I called to try and see if something could be done, Bob, the sales manager refused to listen to anything other than what was on the sheet of paper. When I asked him why I’d take $3,000 less on a trade in when I could just go sell it to them instead, in an attempt to reason with him, his response was “I don’t know, why did you” So the level of professionalism is less than okay. Our car salesman was Darien Henderson, he was nice to work with but this was clearly some type of miscommunication between him and finance or he just straight up lied to us. Another issue that, was resolved while there, but was also like pulling nails was the taxes. They were going to over charge me for taxes and I had to bring it up three times before they would resolve the issue. Turns out they were using the wrong tax location which would have ended up costing me an additional few hundred dollars. More