Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Honda North Olmstead
North Olmsted, OH
4,025 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 4,025 reviews
July 07, 2021
I was very disappointed. I came in for an oil change and tire rotation. The dome light was left on and not by me, and my battery was somewhat drained. Although the service sheet said battery was good. I tire rotation. The dome light was left on and not by me, and my battery was somewhat drained. Although the service sheet said battery was good. I had do have my battery jumped twice. Then I had to put air in all four tires after the rotation. I was given a $20 discount but the inconvenience was very frustration. Mary Ann Carroll More
by BBM848
Verified CustomerEmployees Worked With
Wendy Fees, James Zappitelli
July 07, 2021
Very nice and friendly and very helpful.Helped me Very nice and friendly and very helpful. Helped me install my cell phone to the car. Went thru the phone process to make sure I knew how to use it Very nice and friendly and very helpful. Helped me install my cell phone to the car. Went thru the phone process to make sure I knew how to use it before I left the dealership. Took their time with me. They were very polite and very helpful with this. More
by CREIN
Employees Worked With
Michael Landino
July 06, 2021
Ganley is a very responsive dealership. Cam Smith, our salesman was extremely professional and proactive and had great follow thru. We'll definitely be back. salesman was extremely professional and proactive and had great follow thru. We'll definitely be back. More
by LAURA C.
Employees Worked With
Tim Nadvit, Kelly Kidd, Rob Dickens, Cam Smith, Zak Swartz
July 06, 2021
Wendy Fees is the service rep that I always try to deal with. She is extremely professional, personable and extremely knowledgeable in all things Honda! with. She is extremely professional, personable and extremely knowledgeable in all things Honda! More
by hondagirl
Employees Worked With
Wendy Fees
July 05, 2021
Great work done and explication of what and why it needs to be done, along with a smooth transaction. Would definitely recommend to anyone with a Honda! to be done, along with a smooth transaction. Would definitely recommend to anyone with a Honda! More
by Ken ledford
Employees Worked With
Michael Landino
July 04, 2021
Wendy F. is always helpful and courteous !We have been Wendy F. is always helpful and courteous ! We have been purchasing our cars from Ganley Honda since 2004 and they have always provided excellent cust Wendy F. is always helpful and courteous ! We have been purchasing our cars from Ganley Honda since 2004 and they have always provided excellent customer service. More
by TYLYNNE
Employees Worked With
Wendy Fees
July 04, 2021
Ganley didn't order parts until the day of repairs even though we made our appointment 2 weeks in advance, and we knew what was to be replaced. We had an extra day without our car. though we made our appointment 2 weeks in advance, and we knew what was to be replaced. We had an extra day without our car. More
by CDDIGG011
Employees Worked With
Wendy Fees
July 04, 2021
The whole sales experience went very smoothly. Salesman pointed out different features on the car. Everyone at the dealership is friendly and helpful. pointed out different features on the car. Everyone at the dealership is friendly and helpful. More
by ESORACE74
Employees Worked With
Tim Nadvit, Brian Walls, Kelly Kidd
July 03, 2021
The service was really good people are knowledgeable and respectful the facilities was very clean I would recommend the dealership to anybody i’ve been a customer for almost 10 years and I’ve had no problem respectful the facilities was very clean I would recommend the dealership to anybody i’ve been a customer for almost 10 years and I’ve had no problems More
by JIMW2150
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
