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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,028 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,028 reviews

July 04, 2021

The whole sales experience went very smoothly. Salesman pointed out different features on the car. Everyone at the dealership is friendly and helpful. More

by ESORACE74
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Brian Walls, Kelly Kidd
Jul 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy to hear what an excellent car buying experience you had with everyone you worked with at the dealership. We look forward to having you back in the dealership!

July 04, 2021

Ganley didn't order parts until the day of repairs even though we made our appointment 2 weeks in advance, and we knew what was to be replaced. We had an extra day without our car. More

by CDDIGG011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wendy Fees
Jul 06, 2021 -

Ken Ganley Honda North Olmstead responded

We are sorry that you did not have a positive experience in the service department. We appreciate your honest feedback as we are constantly striving to improve. We apologize for the inconvenience of having to wait an extra day for your cars maintenance to be completed.

July 03, 2021

The service was really good people are knowledgeable and respectful the facilities was very clean I would recommend the dealership to anybody i’ve been a customer for almost 10 years and I’ve had no problem More

by JIMW2150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
Jul 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are so thrilled to hear what a loyal Ganley Honda customer you have been for 10 years now and always have positive experiences in the dealership. We look forward to your next visit to the dealership!

July 01, 2021

The team at this dealership is so many things - friendly, consistent, kind, pleasant, fast... I could go on. In the end, I truly enjoy taking my car in because I know they're going to take care of me without More

by brandej2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jul 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so happy to hear what an incredible experience you had at Ganley Honda and with all of our employees. We look forward to having you back in the dealership again!

July 01, 2021

Michael, the gentleman who helped me at the service desk was super friendly. They finished my oil change, tire rotation and software update faster than the estimated time they told me. More

by lindseyck131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jul 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad that you had such a positive experience in the service department working with Michael. We look forward to having you back again soon!

July 01, 2021

Honest.. Fair. No worries of what they say needs to be done. Listen to your needs and work with you... Very accommodating to get you in More

by Sal Albanese
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear what a positive experience you had in the service department and are pleased with the work done on your car. We look forward to having you back again soon!

June 30, 2021

Coming here for years and always receive 5 star service. More

by tacchinnock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jul 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you have been coming to Ganley Honda for years and always have great experiences. We look forward to your next visit to the dealership!

June 30, 2021

We had a wonderful experience. Would absolutely recommend to anyone! The staff was so helpful! We appreciate the time and effort that was given to us immensely. More

by KELSEYZOLAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Zak Swartz
Jul 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear what a wonderful car buying experience you had at Ganley Honda with Zak and everyone else you worked with. We look forward to having you back in the dealership again!

June 30, 2021

Overall a very good experience. The salesperson was friendly and knowledgeable and not high pressure. The finance representative was efficient and courteous More

by RWCSPACE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Brian Walls, Darien Henderson
Jul 06, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are so happy to hear that you had an overall pleasant car buying experience with Darien and Brian in finance. Congratulations on the new car and we look forward to your next visit to the dealership!

June 29, 2021

I was able to come in and get the service perform and get out in a reasonable amount of time More

by CAW214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
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