
Ken Ganley Honda North Olmstead
North Olmsted, OH
Filter Reviews by Keyword
By Type
Showing 4,009 reviews
I have had several experiences with Ken Ganley Honda through the purchase of 2 Accords and several service appointments. Every interaction has exceeded my expectation. I would rate my experiences with through the purchase of 2 Accords and several service appointments. Every interaction has exceeded my expectation. I would rate my experiences with James, in the Service Department, as excellent. More
I was disappointed to find out that the promised (2) oil changes had an expiration date. I change my oil when my car tells me to and I had to pay for my second oil change that I thought was going to include changes had an expiration date. I change my oil when my car tells me to and I had to pay for my second oil change that I thought was going to included with my purchase. More
Mike Landino was very helpful throughout the entire process. he was up front about the fact that less work was needed than initially believed and my final cost was reduced. Dealerships get bad reputati process. he was up front about the fact that less work was needed than initially believed and my final cost was reduced. Dealerships get bad reputations for over charging but Mike convinced me that Ken Ganley Honda is the exception. I will let everyone know about my experience. More
Matt Phillips is an energetic and knowledgeable person. I believe he will work hard for me as issues arise. Tim the Sales Manager was responsive to my budgetary needs. Mike the Finance Manager explained al I believe he will work hard for me as issues arise. Tim the Sales Manager was responsive to my budgetary needs. Mike the Finance Manager explained all options carefully. I think you guys have a great team! More
The number of people visiting Ken Ganley Honda and driving away with congratulations on their new Honda speaks volumes about the dealership's commitment to customer satisfaction. Thank you for making driving away with congratulations on their new Honda speaks volumes about the dealership's commitment to customer satisfaction. Thank you for making us feel like winners! Our salesman, Bobby Ross, and underwriter, Mike, went above and beyond to have a heated steering wheel installed for us later—something other dealerships claimed wasn’t possible for our trim level. Their expertise truly sets them apart. Keep up the great work! More
Battery replacement was done while we waited. Timely given the weather. Called, service advisors were helpful.. Job was completed in an hour. Timely given the weather. Called, service advisors were helpful.. Job was completed in an hour. More