Ken Ganley Honda North Olmstead

The service department is great! Checking out was the worst. We do not agree to be charged 2% to use our credit card. Using a check was a nightmare for both customer and staff memb Checking out was the worst. We do not agree to be charged 2% to use our credit card. Using a check was a nightmare for both customer and staff member who was taking care of me. After waiting for 15 minutes, I was told my check was denied . WHAT? I was given a number to call. The person on the other end of this number would not give us any information on why he refused my check. Get rid of this 3rd party company! Finally, Ted, from the service department, let me know that since I have been a long standing customer, he was going to accept my check. My CRV is my first car I bought from Honda in 2013. This car has been very good to me. .I bring it to N.O. Ganley for service so it will stay in great shape! I have never had a problem with this service department. Keep up the great work you all do! Change the way to pay for our services, very frustrating! Sincerely, Pat & Bryan More

Had a young man named Tommy help me look at a few cars for the past few days and he never pressured me into any car answered all my questions and just very respectful and after those few days I went back for the past few days and he never pressured me into any car answered all my questions and just very respectful and after those few days I went back and bought a car from him now a happy owner of a Honda accord hybrid thanks for the great service Ken Ganley Honda More

Ed stein and the entire service team does an amazing job and truly cares about their customers. I would go no where hear to purchase a car primarily because of Ed’s outstanding service leadership and the en and truly cares about their customers. I would go no where hear to purchase a car primarily because of Ed’s outstanding service leadership and the entire service team; Wendy, James, their all spectacular. More

The staff is always helpful and courteous. Easy to get scheduled in for vehicle service. Easy to get scheduled in for vehicle service. More

Had a wonderful experience from James today, while my car was serviced. Thank you James for your help! was serviced. Thank you James for your help! More

Good location. Efficient, experienced sales personnel. Attentive to my requests for what I desired in a leased vehicle. Efficient, experienced sales personnel. Attentive to my requests for what I desired in a leased vehicle. More

I had an exceptional experience at Ken Ganley Honda North Olmsted. Ethan was really helpful & made the process smooth. I was able to walk out with a car I loved at a price I was comfortable with! Highly reco Olmsted. Ethan was really helpful & made the process smooth. I was able to walk out with a car I loved at a price I was comfortable with! Highly recommend. More

Fast, friendly service. Nice lounge with snacks. Very neat and clean dealership with free carwash. Nice lounge with snacks. Very neat and clean dealership with free carwash. More

I was there for them to change my oil and have my tires ratated. While rotating the tires they found a nail in the tire and kindly fixed for no charge. ratated. While rotating the tires they found a nail in the tire and kindly fixed for no charge. More

The waiting room was clean and the service was very good. Also the work was very good. Also the work was very good. More