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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,029 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 4,029 reviews

June 22, 2021

great car and good service from my seller. Was super nice and understanding. It went quicker than expected which is a very good thing to me. More

by TAYLOR_STERGAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Wenner, Geno Lopez
Jun 24, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad that you had such a great car buying experience with Andrew and we hope you love your new car. Congratulations again and we look forward to your next visit to the dealership!

June 22, 2021

I had a good experience with the fellow who sold me my car - his name was jack and he was very young but very nice and very efficient! Thanks jack! More

by HELLOLUCYMARSHALL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Hamel
Jun 24, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so pleased that you had such a positive car buying experience with Jack and we hope you are loving your new car. Congratulations again and we look forward to having you back again soon!

June 22, 2021

Great customer service! Michael was very helpful in ensuring only the necessary services were performed on my vehicle. More

by mfifolt
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jun 24, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so happy to hear what a positive experience you had in the service department working with Michael and are pleased with the work done on your car. We look forward to having you back again soon!

June 21, 2021

Extreme dissatisfaction. Horrible Service. My family recently bought a car from them about 2 weeks ago and then went to buy another yesterday. Towards the close of the deal, Bob, the Sales Manager of G More

by Kvlshah1
Recommend Dealer
No
Employees Worked With
Bob 'Hudi' Hudacek
Aug 02, 2021 -

Ken Ganley Honda North Olmstead responded

We are extremely sorry and deeply regret that you did not have a positive experience with us. We appreciate the honest feedback as we are constantly striving to improve and address issues like this. Thank you for making us aware of your experience. We hope that we can improve your experience with us and have you back in the dealership. Please call the dealership or reach out to us so we can improve this experience.

June 19, 2021

It was good. Got in and got out with no fuss. Got my oil change and tire rotation. Car wash wasn’t that great though and I would have like to know about the brake lining on my car. Other than that I appreci More

by seangleeson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jun 21, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are pleased that you had an overall positive experience in the service department at Ganley Honda and we are sorry that you were not satisfied with the car wash. We look forward to you next visit to the dealership!

June 19, 2021

I've been a long-time customer at Ganley. The Service Department always goes above and beyond to make sure that I'm treated fairly, professionally, and expediently every time More

by TJJABLONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Michael Landino
Jun 21, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are thrilled to hear what a loyal customer you are and that you always have excellent experiences in the service department. We look forward to your next visit to the dealership!

June 19, 2021

Dan is very nice, responsible, and patient. He has answered all our questions clearly. He has also shown how to use some new features in the car. More

by RONGHUIGU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Dan Ciolek
Jun 21, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the positive review! We are happy to hear that you had a positive car buying experience with Dan who was able to answer all of your questions and show you the features of your new car. Congratulations again and we look forward to your next visit to the dealership!

June 18, 2021

Wendy was polite, professional, and personable. She gave me quotes, explained services. She updated me on the progress of services and the timeframe of service completion. While I was there, Jack Hammel sh More

by renee.hubeny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees, Jack Hamel
Jun 18, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear what an excellent experience you had in the service department working with Wendy and with Jack looking at a Passport. We look forward to working with you again soon!

June 18, 2021

I was impressed to be greeted the minute I pulled my car into the service area. In the office Wendy was polite and personable. As this was the first time I brought my car in alone, I felt comfortable. More

by Jean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 21, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so glad that you had such a great experience in the service department working with Wendy and we hope to have you back again!

June 18, 2021

The repair was completed quickly and with no fuss.. Hadyn was courteous and helpful and explained what was being done and why. The process was streamlined and efficient. Excellent experience. More

by SUSANRAUEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadyn Fagerhaug
Jun 21, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you had such a positive experience in the service department working with Hayden and are pleased with the work done on your car. We look forward to your next visit to the dealership!

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