Back

Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
4,029 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

Directions

By Type

Showing 4,029 reviews

June 18, 2021

I've been a long-time customer at Ganley. The Service Department always goes above and beyond to make sure that I'm treated fairly, professionally, and expediently every time. More

by Lawman19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Landino
Jun 18, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the excellent review! We are are so glad that you always have such positive experiences in the service department and you are such a loyal customer. We look forward to your next visit to the dealership!

June 17, 2021

Always interested in getting the job right the first time. Don’t push for customers to pay for things that you don’t need. Great value. More

by Booker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 17, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear what positive experiences you always have at Ganley Honda and we look forward to your next visit to the dealership!

June 17, 2021

We are longtime customers at Ganley Honda. The professional, honest and friendly staff are truly a pleasure to work with. They definitely go above and beyond anywhere else. More

by ABEARER3064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Brian Walls, Wendy Fees, James Zappitelli, Ed Stein, Michael Landino
Jun 17, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so pleased that you always have such positive experiences at Ganley Honda with all of our employees. We look forward to having you back in the dealership again soon!

June 16, 2021

An appointment was set to replace the passenger-side mirror but upon arrival to the appointment, I was informed that the part had not arrived. It would have been nice if the dealership would have been More

by dhart5
Recommend Dealer
No
Employees Worked With
Wendy Fees, James Zappitelli, Ed Stein, Michael Landino, Hadyn Fagerhaug
June 16, 2021

Wendy is always so helpful and friendly. I trust my car knowing she is taking care of it. I always recommend family and friends to come to Ganley Honda. More

by MKAISER1117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 17, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear what positive experiences you always have in the service department working with Wendy. We look forward to having you back again soon!

June 16, 2021

Best experience I’ve ever had!!! Tim and team were outstanding!! I can’t thank everyone enough, and Mr. Ganley! Best dealership ever! Thank you! More

by JEHEINZ21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Nadvit, Brian Walls, Jacob Witkiewicz
Jun 17, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the outstanding review! We are so thrilled that you had such an amazing car buying experience here at Ganley Honda working with Tim and Jacob. Congratulations again on the new car and we look forward to having you back again soon!

June 15, 2021

Great service and efficient. Every employee was nice and always bring my Honda here. The car is in great shape and running well after 5 years. More

by kvirtue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Jun 16, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear what a positive experience you have had with us at Ganley Honda over the past 5 years of owning your car. We look forward to your next visit to the dealership!

June 15, 2021

The customer service individuals are friendly, helpful and explain my repair needs. The repairs are done in a timely manner and I appreciate the free car wash. More

by S.TWINING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 16, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the 5-star review! We are so happy to hear what positive experiences you have had in the service department with everyone you have worked with. We look forward to having you back again!

June 15, 2021

Work completed as expected in time frame specified at reasonable cost. Wendy Fees is always helpful and cheerful, meeting my needs. She has, on occasion, gone the extra mile to satisfy my needs. More

by BRADHULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 16, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the great review! We are so glad that you always have such positive experiences with Wendy in the service department and are always pleased with the work done on your vehicle. We look forward to your next visit to the dealership!

June 15, 2021

I asked to have Kevin Smith to work on my car at time of appt. I was told when I arrived he did not work on Fridays. I Asked Wendy as I have worked with her as long as Kevin about getting a salesman to va More

by FRED.W.GORTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Fees
Jun 16, 2021 -

Ken Ganley Honda North Olmstead responded

Thank you for the review. We appreciate your honest feedback and we regret that we were not able to provide you with a great experience in the dealership. We hope to keep your business and would like to improve upon this experience. If you would like to have your vehicle appraised with us please feel free to call the dealership and make an appointment. We look forward to hopefully working with you again soon.

...
53
...