Ken Ganley Honda North Olmstead

Work completed as expected in time frame specified at reasonable cost. Wendy Fees is always helpful and cheerful, meeting my needs. She has, on occasion, gone the extra mile to satisfy my needs. reasonable cost. Wendy Fees is always helpful and cheerful, meeting my needs. She has, on occasion, gone the extra mile to satisfy my needs. More

I asked to have Kevin Smith to work on my car at time of appt. I was told when I arrived he did not work on Fridays. I Asked Wendy as I have worked with her as long as Kevin about getting a salesman to va appt. I was told when I arrived he did not work on Fridays. I Asked Wendy as I have worked with her as long as Kevin about getting a salesman to value my car. She forwarded me to a young man who than passed me on to a brand new sales person. Nice young man did nothing wrong. Never got a value on my auto, the fact that I got handed off does not set well. I will maybe end my relation ship with Ganley and check out Sunnyside. I think your missing the basics of sales. I am sad to say. More

At Ganley Honda I am treated with respect. The staff greets me with a smile and I never have to wait long to be seen. greets me with a smile and I never have to wait long to be seen. More

Very pleased with our experience with Ganley and especially Cam. Helped us find the perfect car at a great price. Spent all day with us looking at different cars especially Cam. Helped us find the perfect car at a great price. Spent all day with us looking at different cars More

My 2014 civic had been sadly neglected during the last covid year. Wendy helped me get back on track. She is the best:professional, caring, goes the extra mile...ALWAYS efficient, with a smile! covid year. Wendy helped me get back on track. She is the best:professional, caring, goes the extra mile...ALWAYS efficient, with a smile! More

Wendy always welcomes you with a smile and makes you feel right at home. She addresses any questions or concerns you might have and knowing that when you leave, she’s done everything she can to make sure you right at home. She addresses any questions or concerns you might have and knowing that when you leave, she’s done everything she can to make sure you’re satisfied. More

I scheduled a recall service when I received the letter in the mail from Honda. When I got to Ganley Honda everything seemed to be in order, however, about 20 minutes in I was told they couldn't find the in the mail from Honda. When I got to Ganley Honda everything seemed to be in order, however, about 20 minutes in I was told they couldn't find the part. I explained that I spoke with someone on the phone hours before my scheduled appointment who had physically checked for the part before I came in. The part was found and the service was completed. All went fine but 2 weeks later I was called to schedule an appointment to replace the recalled part, not sure where the disconnect is but shouldn't my account reflect that the part had already been replaced? Not always impressed with Ganley, things seem to get misplaced or information is confusing. More

Wonderful and clean facility. Staff is amazing, knowledgeable and caring. This is my fifth Honda from Ganley. Our entire family comes to this location and will never go anywhere else. knowledgeable and caring. This is my fifth Honda from Ganley. Our entire family comes to this location and will never go anywhere else. More

They did a wonderful job making sure my vehicle was serviced correctly. Everything on the forms was easy and clear to understand, and they even gave my car a wash after it was serviced! Great service a serviced correctly. Everything on the forms was easy and clear to understand, and they even gave my car a wash after it was serviced! Great service and quality. More

Excellent service and quick turn around. The staff was pleasant and efficient. We will definatly return we love our Honda. I would reccommend your service dept. pleasant and efficient. We will definatly return we love our Honda. I would reccommend your service dept. More