
Ken Ganley Honda North Olmstead
North Olmsted, OH
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Very helpful! First time buying a car and they answered all questions and are very thorough with breaking the process down. Dan and Ali are the best! all questions and are very thorough with breaking the process down. Dan and Ali are the best! More
I had a good experience with the fellow who sold me my car - his name was jack and he was very young but very nice and very efficient! Thanks jack! car - his name was jack and he was very young but very nice and very efficient! Thanks jack! More
Great customer service, Wendy always knows my name and car and takes good care of me. When I showed her the running boards on my truck, she automatically offered to take care of it under a warrantee. I car and takes good care of me. When I showed her the running boards on my truck, she automatically offered to take care of it under a warrantee. I feel Wendy always looks out for me and that is what will keep me coming back. More
great car and good service from my seller. Was super nice and understanding. It went quicker than expected which is a very good thing to me. and understanding. It went quicker than expected which is a very good thing to me. More
Extreme dissatisfaction. Horrible Service. My family recently bought a car from them about 2 weeks ago and then went to buy another yesterday. Towards the close of the deal, Bob, the Sales Manager of G recently bought a car from them about 2 weeks ago and then went to buy another yesterday. Towards the close of the deal, Bob, the Sales Manager of Ganley, just walked away from me while I was talking. I was extremely calm and just trying to explain and negotiate my point of view and Bob just gets up and walks away. That was extremely disrespectful and unacceptable. I have never experienced that at any other dealership ever before. I have 4 other uncles, who each own a Honda that live in the vicinity. I will make sure that not a single family member goes to this dealership after the way I was treated. More
I've been a long-time customer at Ganley. The Service Department always goes above and beyond to make sure that I'm treated fairly, professionally, and expediently every time Department always goes above and beyond to make sure that I'm treated fairly, professionally, and expediently every time More
Dan is very nice, responsible, and patient. He has answered all our questions clearly. He has also shown how to use some new features in the car. answered all our questions clearly. He has also shown how to use some new features in the car. More
It was good. Got in and got out with no fuss. Got my oil change and tire rotation. Car wash wasn’t that great though and I would have like to know about the brake lining on my car. Other than that I appreci change and tire rotation. Car wash wasn’t that great though and I would have like to know about the brake lining on my car. Other than that I appreciate the professionalism of the service department. More
Wendy was polite, professional, and personable. She gave me quotes, explained services. She updated me on the progress of services and the timeframe of service completion. While I was there, Jack Hammel sh me quotes, explained services. She updated me on the progress of services and the timeframe of service completion. While I was there, Jack Hammel showed me a Passport EX-L. I loved it! He is friendly and professional. I enjoyed meeting with him. More